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December 2025 by Donavan Gable
Trying to get a tire patched and ever time it's either we ain't taking walk ins or u gotta make an appointment for a 10 to 15 min job
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December 2025 by Tiffany Waddell
If I could leave 0 stars, I would. I had a Belle Tire credit card that I have used for years and came to have my rear brakes and rotors repaired, planning to use my Belle Tire card. My car was inspected, I was given an estimate, which I agreed to. After a period of time, the service agent came back out and told they missed something upon the initial inspection and said I should get new tires, and one immediately, to which I agreed to. After waiting over 2 1/2 hours total, I went to pay using my Belle Tire card and was told they no longer take them. I could have went anywhere in town and rather would have for this service, but I needed to use this card. It's December, bills are piling up and it's Christmas time, so I thought, what a relief that I have this card. I was never notified that Belle Tire apparently switched card companies and was no longer accepting the card that I have had for years. This is unacceptable and terrible customer service, they will never have my business again nor will I recommend them. I had to wait to have them remove the brakes, rotors and new tire because I had no other way to pay for the charges. How humiliating and absolutely ridiculous.
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November 2025 by aaron atchinson
Grate people!
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October 2025 by Bill Klubeck
My wife and I were headed to Big Rapids from Holland (we are regular Belle customers there). We had a rear wheel wobbling, and pulled in spur of the moment to see if Belle B.R. could help. We explained our mini emergency, and they got our car right in a bay.
I forgot the special socket for the locking lug nut (on my tool box at home), but even with having to tear that off, they had us fixed and out the door pretty quickly. They even brought me out to show/explain why we had the wobble.
Thanks guys for fast, friendly help on a moment's notice! Belle is awesome.
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October 2025 by Rick Somes
Without an appointment yesterday I was able to get my truck in to your Big Rapids location for new tires and an oil change . Your sales representative Matt was very helpful and professional . During the tire change a brake inspection revealed a replacement issue and I was advised that a brake pad replacement now would certainly be cheaper and safer than to allow any additional damage to the brake system. All the work was completed in a timely and professional manner. When I got back in my truck I found that a repair was made to my side review mirror, the mirror had detached from the main housing so I had placed tape on it for a temporary repair, your service personnel went ahead and repaired it and took the unsightly tape off, no charge they just did it !!!
Thank you Big Rapids Belle Tire !!!
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October 2025 by lori loretta
Gage is awesome.
Thank you so much for your help.
Everyone who works here is phenomenal.
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September 2025 by Donna
So it's taken a bit to write a review because I am upset. I will never go back here again. Several years ago I came here for tires and they told me I had brake problems and all these other issues with my car. Declined to have repairs they suggested. A shor time later I had an oil change at the local mechanic and asked him to look over the car and was told nothing was wrong. Went in a few weeks ago for tires with my other car, a 2022. Told I had brake issues and it would cost almost $500 to fix. The standard line by the mechanic and manager was the thickness of the brake pad is like a credit card. I'm sorry but when you told me the brake pad was 2 inches thick I'm pretty sure a credit card isn't 2 inches thick or it wouldn't fit in my wallet. Then I was presented with a graph about the alignment for the tires and it would be $75 dollars to align. He flashed me the graph and from what I could see in the two red spots it was -0.075 off. Really? For a 2022 vehicle and all this was wrong? In the entire time I sat there waiting for my car to be done every single person had something else wrong with their car. They totally scammed an older women that I was sitting next to. Will never go back. Read the negative reviews. Especially the one about the tie rods that the person paid $700 for no replacement. What happened to this place. Used to get good service and honesty.
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September 2025 by Fiery Crucible
I always get excellent service here. Professional establishment. Whether I schedule an appointment or drop in with an immediate need, they always take care of me. Nice lobby/waiting area for when I need to wait instead of dropping off. This last visit, Brandon M was the sales rep (super nice), and Brandon S was the tech and got it done quick. They took care of me on the spot and got me back on the road. Much appreciated!
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September 2025 by Matt Roy
Matt Dushane and this store are excellent. I stopped in without an appointment on a busy Friday afternoon, and Matt was friendly, knowledgeable, and assured me he could look at the issue within 45 minutes (while other places I called were booked 2–3 weeks out). Sure enough, 45 minutes later he called to say the problem was resolved and I was back on the road. I will definitely return here in the future thanks to Matt Dushane and the way this store operates. Very Highly recommend!
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September 2025 by scienceisanart
They've patched my tire, replaced my valve stem, and reset my pressure sensor without charging me a dime.
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August 2025 by Ryan
Had a flat on our motorhome on way up north. The Belle tire team help get us back on the road even though they were really busy!!
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August 2025 by Scott Daley
Went in for a oil change for there at 2:30 and it was 4:30 by the time they got done! Way to slow for a oil change!!
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August 2025 by wildman687
Great love this place
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August 2025 by brad McCLELLAND
Not friendly or knowledgeable. I won't be back. Big Rapids tire helped me immediately.
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August 2025 by Germany Jones
Just had them take a nail out of a tire and once again a great experience and huge help. Shout out to Ethan, thank you so much!
