-
April 2024 by S
Switched to this pharmacy when I struggled to get my prescription filled elsewhere. They were extremely polite and professional. Kept me updated on my prescription and gave me suggestions on what may be easier to get. I'm very grateful. Great place.
-
April 2024 by Donald Richmond
The staff here is always very nice and friendly. I have always been happy when shopping here.
-
February 2024 by Suann Landgraf
Just recently switched to their pharmacy and have really been happy with the service. The people are friendly and the drive-thru is super easy. Glad I made the choice to switch.
-
February 2024 by Kelly Prince
Love this pharmacy never a wait.
-
December 2023 by Zachary Dickerson
Tried to fill a prescription and the pharmacist called me because they had a problem with the way my doctor wrote the prescription, when I suggested the pharmacist call my doctor she was very rude and told me to do it. After calling my doctor and getting him in touch with the pharmacist I went it to get my prescription, I was told it wasn’t ready and to come back in 15, I came back and was told it still wasn’t ready… finally after coming back again I was told that I had a mean tone on the phone and the pharmacist didn’t want to fill my prescription and it had been transferred to Grand Rapids to a different pharmacy I couldn’t get to until the next day. This prescription was a numbing cream for a painful dental condition that makes eating difficult and painful without it and I’ve now gone three days without my medication. Moral of the story be “nice” or you’ll be writing a review in pain at 3 in the morning waiting for the pharmacy 59 miles away to open the next day at 8 am.
-
March 2023 by Gleason Roberts
Called for information on my medications and was put through to the pharmacist. He interuppted me twice as I was starting to ask my question. Super rude. Hung up on him. Changing my pharmacy now. The store also has a bunch of christian decor. Did not feel inclusive or welcoming.
-
April 2022 by Krystal Alexander
To who ever work the drive through window this evening, she was extremely rude! As soon as she opened the window she made me feel as if I was a huge inconvenience! This will be the very last time I come here or recommend this place. I've have had other issues but let it be but tonight was absolutely unacceptable and unprofessional... and for what?
-
December 2021 by Laura Pittman
The pharmacy staff are unorganized & unreliable. I wouldn't recommend them.
-
September 2021 by Daphne Nicole Petitjean
I love using a small business for any and all of my needs in life, and this pharmacy is the perfect example of why! The second time I went into this location, the pharmacists and pharmacy technicians knew me by name and were a big part of making me feel welcome as a new member of the Big Rapids community! This store has a really nice selection of gift items in addition to the standard medical supplies. They even offer a short-term layaway plan year-round so I don't have to find a hiding place for upcoming birthday gifts!
-
August 2021 by Jackson Seitz
Whenever I try to pick up my prescriptions, no matter how much ahead of time I call them in they won't start getting them set until I pull into the drive thru anyway. If you value your time, fill your prescriptions anywhere else.
-
August 2021 by Daphne N Petitjean
I love using a small business for any and all of my needs in life, and this pharmacy is the perfect example of why! The second time I went into this location, the pharmacists and pharmacy technicians knew me by name and were a big part of making me feel welcome as a new member of the Big Rapids community! This store has a really nice selection of gift items in addition to the standard medical supplies. They even offer a short-term layaway plan year-round so I don't have to find a hiding place for upcoming birthday gifts!
-
August 2021 by Meaghan Beyer
I really appreciate the new pharmacist. He’s helped me explain the differences between some of my medications.
-
August 2021 by David Osbourne
The new pharmacist is really nice. He has helped me so much.
-
February 2021 by Ingrid B.
Had to do a double-take: one of the pharmacists is not wearing a mask. A pharmacist. Sure, you're probably vaccinated (maybe) but come on! You're a pharmacist, you should have the education to know that we don't yet know if vaccination prevents shedding and the purpose of masks is to protect other people! Your store has signs plastered all over about masks and you're standing right next to your buddy, chatting away, with customers in the store. Way to set an example.
-
December 2020 by B Martz
Used Pharmacy services for flu shot. Prompt attention and process went smooth.
