Stanley Steemer has been providing professional cleaning services in Big Rapids, MI, and nearby areas since 1947. The company is known for its thorough cleaning of carpets, upholstery, air ducts, hardwood, tile, grout, and area rugs. Customers appreciate the professionalism and efficiency of the technicians, noting their punctuality, clean uniforms, and respectful attitude. Reviewers have mentioned staff members such as Mark, Michael, Allan, Jacob, Isaac, and Paul, who listen carefully to customer needs, offer helpful suggestions, and aim to ensure satisfaction throughout the cleaning process. The cleaning methods are effective, often removing tough stains and leaving carpets and upholstery looking fresh. The easy online scheduling and 24/7 availability make Stanley Steemer a reliable choice for quality cleaning services. Recent reviews also highlight the polite and professional attitude of the staff, with some customers noting extra effort in upholstery cleaning. While some found the final rooms hurried, overall, customers report positive experiences and plan to use the service again, especially appreciating the clear communication about additional costs for special stain treatments. Overall, Stanley Steemer remains highly recommended for its outstanding service and dedication to customer satisfaction.
