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October 2023 by Katti Malmberg
Reasonably priced & things went smoothly
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May 2023 by Gayle Daugherty
Blaine and Troy drove from Big Rapids to Frankfort to unload and move all of the contents from two U-Boxes we had that just arrived from Arizona. They did a really great job! They arrived exactly as scheduled and completed the job without any issues at all. We will definitely contact these guys out of Big Rapids again if we have any moving needs. Super easy just giving the code from U-Haul for payment when they were finished and then we gave them a cash tip for their time and great work.
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February 2023 by Lora DeVoe
Nice helpful staff
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December 2022 by Daniel Cook
Rented a truck from there and they rented me a junk one bad wheel bearing put me my kid and my pregnant wifes life in danger and didnt care one bit to refund us. I wouldnt recommend them to anyone. They think its funny to rent a truck out that is unsafe and not do anything to make things right. Ps very rude about it also. Wont give me refund big time scammers . Never will i rent from these scammers again.
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December 2022 by Irene Bowman
Convenient and easy to rent.
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September 2022 by mike stedry
Don’t use this uhaul company he is very shady will try to cheat you and get as much money from you. Don’t fall for his scams
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June 2022 by Estel Bruwer
One of the best U-hauls I've ever rented from! The manager was fast, efficient and entertaining to talk to!! I definitely recommend driving a little farther for superior customer service!! IT'S WORTH IT!!!
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June 2022 by Andy Hawes
Convenient and had the truck I needed available same day!!
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December 2021 by Djhim MaLngtym
very polite very professional very courteous sticks to the book he works with you on the different plans to suit your needs and budget definitely recommend them they also do the U-Haul helpers load and unload plus maintenance work and repairs
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September 2021 by Rebecca Guizar
I live in the Manistee Forest on 240 acres and you need a truck that’s dependable that can make it up the hill and through the sand and through the trees and U-Haul did the job the price was very reasonable the truck was clean I had no problems whatsoever!! Getter done get a U-Haul
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August 2021 by Tina Doughty
Was there just to drop off a U-Haul that we rented
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July 2021 by Bonnie Hutchinson
Very friendly & helpful employees. They even had a garage in back full of garage sale items w/very good prices?
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July 2021 by jack dygert
Great gentleman , very friendly and easy check in.
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July 2021 by Randy Alleyn
Renting storage unit.
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April 2021 by Mary Fuller
Workers are always helpful and very kind..They smile and are very respectful to US Customers..