United States Postal Service
Post OfficesHours:
301 Maple St, Big Rapids MI 49307 Hours
About United States Postal Service
The United States Postal Service at 301 Maple St is known for its reliable and secure mail and package delivery to millions of addresses nationwide and worldwide. It manages over 30,000 retail locations and processes a large portion of the world's mail. Customers find the staff helpful and approachable, often receiving assistance with questions or special needs. One staff member is praised for being especially helpful, pragmatic, and proactive. However, some customers dislike the phone line, as it does not connect callers directly to a customer service agent, which can be frustrating. Overall, the location strives to provide good service and support to its customers.
Most Recent Reviews
October 2025
They are always pretty helpful, I stop here often because I gather another company mail called building predictable revenue, but the front desk is always easy to ask questions and get help from
July 2025
Mrs. Shoe is always very helpful, especially when something is complicated. Pragmatic and proactive. She is excellent at her duties.
June 2025
I very much dislike the call line because of the fact that it won’t put you through to a customer service agent when you call that location.
More Comments(16)
Nearest USPS Stores
- Big Rapids, Michigan
