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March 2024 by Kelly Marlette
Service is good, albeit sometimes slow. Not unseasonable though. Staffed appropriately. BIg store, place is clean, well stocked. Pricing is...well...pretty typical 7/11 for ya, so not my #1 choice but I've never had a bad experience either. Rated 4 stars in sum for still being on the upper end when comparing other local choices. They sure do know how to pick em here though! Ya just never know what you're gonna get. Perhaps a mute...or maybe even one in pjs and fuzzy slippers. ?♀️
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February 2024 by Pa Houa
Stopped here for gas before heading to outlet malls. It is very convenient but on a very busy intersection...
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February 2024 by Teddi Sweeney
bald dude that works 3rd is a weirdo. 0/10 would not recommend lmao. go out of your way if you can
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January 2024 by Alan Etoll
Drove 20 minutes to get a pizza. the website says pizza 24/7. The clerk told me i couldn't get a pizza at this hour, everything is being cleaned. I've worked at 711. This isn't true and it looks like they could of used the business.
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December 2023 by Paul Van
Only reason I stop here cuz it's midway going to the casino but other than that this is the slowest 7-11 EVER!! Takes about 10 to 15 minutes when I am in line. One cashier isn't enough the manager should be helping out when you don't have enough help. I as a manager have had to get things done when other associates can't when you only can rely on yourself. Realize you must get on the floor than sit down in a chair. I didn't like sitting down watching people work I used to being on my feet. There is a bonus for being on your feet than sitting.
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December 2023 by Kerry Krivoshein
Goofy, but funny clerk on duty. Added to the ambience of the store, which was odd, but adequately stocked. Conveniently located.
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December 2023 by Bonnie Eppler
Bought lottery tickets that were not activated ???. And I live four hours away. They really need to make sure they know what they are doing.
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September 2023 by Ciarah Winterhalt
I get far too many icees from this store to not give them 5 stars. Also, this location has gotten some new workers recently, and I feel much more welcomed when I come in
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September 2023 by Bill Bill
Good store but workers are rude
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May 2023 by Victoria Harless
I visit Birch Run about once every 6 weeks, outlet mall. I make a point to stop at 7-11 because the young man ( long dark, curly hair) is the kindest & most personable cashier EVER!!!! Fortunately he has been working every time. The last four times, anyhow. You can’t help but have your spirits lifted after an encounter with him. He’s not syrupy sweet. It’s obvious he’s a genuinely kind person. I hope the people at the top know how fortunate they are to have an employee of his caliber. I’m going to make a point of checking for his name next time. I used to tell my kids that they could change someone’s day by their actions and the words they spoke. This fella is a perfect example of that!!
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October 2022 by Dyllon A.
Service was terrible, we were enjoying our slushies outside with our family we haven't seen in a while after watching a movie and the guy in side "Adam" came out at us with an enraged attitude immediately berating us and accusing us of loitering and possibly "making a hit" as Adam said it (doing a drug deal), meanwhile we have a 16 and 9 year old kids drinking slushees laughing with family.Never will go back.
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August 2022 by Jessica Myott
My first experience was far from pleasant. The cashier Lizzie gets frustrated very easily and is plain rude at that point. No intentions on returning.
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August 2022 by T'Iasa Cantrell
A wide selection of slushies, snacks and food that you can't help but keep coming back begging and wanting more
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March 2022 by Mark Carson
Idk if the cashier is just having an off day but she got my prepaid gas and another guys mixed up, luckily I only went a 1$ over she then had me pay the 1$, but then I thought about it after I left the 1$ should of went to the other guy, pretty sure he left with out getting his other 30$ in fuel since he went back out tried to pump and it didn't work and he left behind me. Y'all need to update your pumps at this location they look like there from the 90s
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December 2021 by MsMoua01
Customer service is great and friendly employees. 7 eleven connects with CITGO gas station.
