The Best Western Plus of Birch Run/Frankenmuth offers a convenient location near the Birch Run outlets and historic Frankenmuth, making it a practical choice for visitors. Guests find the rooms to be clean, comfortable, and equipped with a good shower and a TV, providing a simple but adequate stay. The hotel features a pool that is also noted as clean and enjoyable. The restaurant downstairs receives positive comments for its tasty food and reasonable prices, and the staff across the hotel is generally friendly and accommodating. However, there are some drawbacks. The hotel does not have a hot tub, despite it being advertised, as it has been broken for some time and remains unfixed. Some guests experienced issues like missing soaps and hallways that felt uninviting, giving an impression similar to a scary movie. The hotel lacks a passenger elevator, with only freight and laundry lifts available, and the stairs are steep, which can be inconvenient. Despite these issues, many guests appreciate the overall cleanliness and friendly service, though some do not plan to return due to the condition of the facilities or personal preferences. Overall, it is a decent, straightforward place for a short stay.
