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October 2023 by Candace Brown
Hello, I am from the the Toledo area but I just happen to be in town this weekend. I had the best customer service experience ever from two individuals by the names of Nate and Remiel. I’m a difficult person when it buying and knowing my size but they were very patient with me and made sure I was helped fully!! I Hope all goes well for those young men
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October 2023 by A E
Gosh what a disappointment this store is. Its a shame when there are 3 employees mostly on there phones don't even greet you or ask you if they could help you!!! I guess when this store closes down corporate will know why, lazy employees.
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October 2023 by lacee shai
The shoes i bought are terrible!I bought Nike blazers and the shoes started peeling a day after the were bought! Never shopping her again
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May 2023 by brandon hernandez
Went into this store to look for shoes. Two black workers were in there talking about me being racist. Hispanic worker told them “that’s kinda racist bro”. Definitely won’t be coming back here.
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December 2022 by John Sterling
Been in this store multiple times, no one even greets us, says “hello, hi” or even a “would you like to try something on?” would be nice as well. I come here to buy shoes, and don’t need to be awkwardly waiting. Customer service is key!
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September 2022 by Mike Gutierrez
Excellent customer service!
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August 2022 by Eric Fitzpatrick
Just ain't the same store it used to be minimal selection higher prices really wish it was like it was in the early 2000s
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December 2021 by Barbra Robinson
Birchrun nice place very busy wish they had more selection in stock. Customer service is good ??
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December 2021 by Delanie Lyn
I went in one day and had help from Andrew (who was amazing) ... unfortunately they did not have the shoe for me. I called the next day asking if they had two certain styles/colors in my size and was told they did, I drove 35 minutes to Finish Line just to learn that I was given false information.I don’t know her name, but the black woman with neon green crocs and long dark hair lacked customer service completely. She grabbed the shoe I picked out to see if they had it in my size and walked slowly to the back, swinging the shoe around her finger like she couldn’t be bothered... little did she know I needed a specific shoe for work in an hour. We did this about 3 times!!! Very rude. I walked out empty handed. Someone write her up or teach her how to act towards customers please.
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December 2021 by K D
Prices for shoes here we're the same price as they were at mall. Staff was sitting on registers counters (which really a big deal just obviously not busy), but no one greeted when entered store or even acknowledged us. Wouldn't go back
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November 2021 by Angel Yeo
Finish Line has thee best ice cream, chocolates and even tacos!! Ham and pineapple pizza is a must! And the cheesy bread sticks with nacho cheese is addicting!! Everyone will find something they will fall in love with! Oh even candles that smell amazing ❤
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October 2021 by Roderick Sears
Good customer service
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July 2021 by April McRae
It's hit or miss. Since they are an outlet store, you would think they would have more items on sale. I found a pair of shoes for a 1 yr old but that's about it.
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July 2021 by Spud Barkley
Not sure why they have a regular finishline In an outlet strip?
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May 2021 by KDunlap 346
Prices for shoes here we're the same price as they were at mall. Staff was sitting on registers counters (which really a big deal just obviously not busy), but no one greeted when entered store or even acknowledged us. Wouldn't go back
