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February 2024 by Elisabeth Sorsen
What I don't understand is how they can get away with the way they sell the "patched: hats. They leave the old price tag on... and never bother to change it. Then when you're pretty much swiping your card for the item, the cashier goes, Oh yeah, it's actually MORE than what that price is.IF it is a different price then label it.
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December 2023 by Mike Adams
Only place I can find New Era hats. Everyone that I've ever dealt with here they're always great. Lids in Saginaw closed along time ago. And this one's to far. Nothing wrong with the store. Except I drove all the way there last winter to get 39thirty hats, just blanks they didn't have any. And I just called about a year later, instead of driving and they didn't have any. Had to go thru Amazon.
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November 2023 by Eric Panek
Son accidentally grabbed wrong size and went back in MINUTES after purchase. The worker was very condescending calling me “boss” and “bud” and refused to exchange for different size or return item because it was “limited edition”. This was not verbally said there was no return on “limited edition” hats and the receipt clearly states they accept returns up to 30 says from purchase. We then went to a different location and they had no problem exchanging the hat for the correct size. The worker at this location was clearly on a power trip or something. Poor costumer service “boss”.
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November 2023 by Carol Pete
Does not carry a variety of sizes such as 2x,3x,4x,5x. Employee was very unhelpful was uninterested in making the sale. Definitely don't recommend going there if you are driving from a distance.
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August 2023 by Reem Damli
When you walk into this store you won’t get greeted or helped. Make sure to not walk in with any food or drinks because your greeting is going to be the manager giving you the option to either throw your drink away or “get out his store”. With complete disrespect. No were does it warn about this policy before walking in. It caught me really off guard and I’ve never been approached with this type of hostility by any employee. Will not be returning.
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August 2023 by Jennifer Wink
Visited the store to buy a couple of hats for my son. Noticed the sign on the door indicating a brief absence, so I went to the neighboring pretzel shop. When the store reopened, there was no welcoming greeting; instead, I was informed that food was not permitted inside. This experience has convinced me to take my business elsewhere. Quality customer service makes a significant difference!
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August 2023 by Jr The mayor
Had a lot of football fan gear, also sells some throwback jerseys.
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August 2023 by jolly rousse
I bought this hat and it had two prices on it $27.99 and $14.99. I was still charged $27.99. Maybe they should make sure there isn't tags with the wrong prices on their products
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August 2023 by Jason Norgren
Sweet place to buy a custom half good hooked it up
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April 2023 by jake lepard
Nice store but they should update their hours they say open at 10 on Saturday but didn't open until 11
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November 2022 by Rachel
Employees are so nice here and this store has the biggest selection I have seen for hats.
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August 2022 by Matthew Lambertson
Tried to buy my son a Jersey, the marked price was $30. When I went to check out they tried to charge me $137. Michigan law requires them to sell it at the marked price. The district manager was there and did nothing about it. I will never even go into a kids again.
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August 2022 by Tino Rodriguez
The District Manager has terrible customer service. Tried to return my jersey I TRIED ON once and he wouldn’t give me my money back but would exchange it for a size up in a brand New Jersey ?? Make it make sense.
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August 2022 by Vincent Ramirez
Service was awesome had all the fitted caps I wanted I always go there to find a new tigers or state cap
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August 2022 by john render
Hats seem to be very over priced.
