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November 2023 by Bill Harrison
Brian is a great guy!
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September 2023 by R Kitz
Nice friendly and knowledgeable staff
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July 2023 by Christine H
Rude employee. Wouldn’t go back.
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June 2023 by C H
Many types to choose from, but the ones I like are not available
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May 2023 by bobbie manns
good selection and reasonable prices. might be able to get luggage cheaper online but then you have shipping and have to wonder if the packages will arrive. plus this way you can inspect the luggage you're buying before you pay for it.
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December 2022 by Eyes On
Holy smokes! I can see why no one is in this store. Better prices at other retail stores.
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December 2022 by Adam Kaminski
Would be helpful for management to update their business hours. Made a trip in only to find it closed.
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December 2022 by Todd Jones
Never been here so I don't know why it's showing I was
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December 2022 by Paul Steger
Good place
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December 2022 by Tario McFadden
Friendly staff
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December 2022 by James Fruth
Just looking
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December 2022 by jennifer burrows
Took in my suitcase that I purchased last year, the case around one of the wheels crushed. After reading all the disclaimers, I still sent it in for " Repair ( which I would have to pay for) or Replacement ( free). Fully expecting to have to pay probably more than the suitcase was worth, I received an email the suitcase is covered under warranty and my new suitcase arrives tomorrow!
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December 2022 by David Barrabee
Pleasant staff who were helpful in finding the way overpriced item I can purchase on-line for less than half their offer. Even with a 25 percent discount. Not sure how the staff maintain sanity surrounded by such overpriced goods in a "discount" mall.
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December 2022 by K. L.M.
Brand new suitcase from Samsonite Outlet a few weeks ago for an international vacation. This new $400 suitcase couldn't even survive a train ride (carried on) to Chicago, in my possession the entire time. Is this the quality of product you sell to customers? Brian said I had to return it in-store for a refund. Great, since I'm getting on an international flight now.
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December 2018 by Sarang Kang
So beautiful, hopes for travel.
