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October 2023 by Rachel F-S
Great quality clothes at a reasonable price. I always buy online and pick up here, to save an extra 15%. This also ensures that I can get the right sizes. The pickup process is kind of clunky, but that is not the fault of the employees. Seems to be a very paper based and messy corporate process. The employees are helpful and friendly, but I wish (for their sake especially) That the buy-online-pickup-in-store process was quicker and smoother.
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October 2023 by Michelle Wells
Poor customer service. I called before going out to make sure I could exchange my items. They told me I needed a receipt in order to exchange for a different item or I'd have to get the same thing in a different size IF they have it in stock. I drive an hour there to get there with 2 babies under 2 and they tell me Its an online order so they can only return to original card...which was a gift so I didn't have the card. Would not do store credit wouldn't let me exchange claiming some items they didn't carry. My mother n law called the district manager they told us I can't get merchandise credit so I went back in and they claimed they needed to speak to their DM and no one called them. I've never heard of a store not even allowing store credit, tags were on, I mean I even had a receipt terrible customer service I will NEVER shop this company. Wasted my time and gas driving to the closest location an hour there and an hour back. Worthless.
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April 2023 by J Robbins
10 am is the opening time didn't open on time?!?
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January 2023 by Lisa Vancleve
Worst customer service experience ever!
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March 2022 by Natasha Libbey
This company has horrible customer service.. I ordered items on march 3 still have not received them 3 weeks later and 2 of the items were for st.pattys day for my girls now the other items where to go with there birthday outfits that are in 3 days and they still have no idea where my stuff is no answers but to call back will not even refund my money so I can go somewhere else and get the items I already paid for 3 weeks prior.... Just be careful you may get your items you may not hopefully there not needed any time soon....
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December 2021 by MsMoua01
Sits in the birchrun outlet. Customer service was good. Friendly employees but I couldn’t find no sweat pants for my son at all. This store is smaller than the other stores I’ve been to.
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September 2021 by Baca Shears
I shop here for my grandsons. There are some clothing items that are above average... but seriously, they have SALES all the time on the jeans. I was just there and got 2 pair of jeans for $10... thats $5 each pair. There was a sale. And I had Childrens bucks. You can't beat that.
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October 2020 by Colton Jay
I shop here for my grandsons. There are some clothing items that are above average... but seriously, they have SALES all the time on the jeans. I was just there and got 2 pair of jeans for $10... thats $5 each pair. There was a sale. And I had Childrens bucks. You can't beat that.
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March 2020 by C g
Good deals
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September 2019 by Sandra Torrey
They had very cute clothes..Had a hard time finding jeans for my granddaughter who is starting kindergarten. Their jeans were 27.98 for young girls...size 6. Went to several stores and this place was the only one that fit her properly. Way overpriced for kids jeans. I pay that much for myself and I'm not growing out of them.
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August 2019 by Terrell Priester
Poor customer service. I just wanted to make every aware that this company claims to be supportive of families and children. Well we travel every year to shop for school clothes and live over an hour away. My daughter left have stuffed animal in the store and the local team didn't even offer a pay option to ship it to us. Great customer service would have empathy and offer some type of option to send lost items to loyal customers. One way business. I'm sure others drive even further than we do every year.
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October 2018 by Megan Sims
The store is large and they had a lot of clothing selections that were the same as other Children Place Stores. The prices were the same as the non outlet stores.
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March 2018 by Codey Weiss
Unfortunately this store appears to have a theft problem and takes it out on paying customers. Employees are short, snippy and unwilling to help. I recommend avoiding this store under its current management.
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August 2017 by Barb Francisco
I can't even describe my nightmare! I will not be returning and will warn everyone I know to stay away! There are so many other locations to shop this location and company policy is completely out of line.
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February 2017 by melissa miller
This is where I shop for my step sons and my beices and nephew! Their clothes are very well made for a cheap price! $4.99 for boys jeans well made with the adjustable waistband.. you can't beat that! And sometimes they do like Kohl's does when you spend so much money you get $10 in children's place cash.. LOVE IT!!
