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March 2023 by Doug Smith
Omg girls, here is another store for you. Just opening the door screamed men, stay out. I might suffocate if I had to go in to buy my daughter a present. A true ladies' cosmetic shop. I didn't love it personally, but I know you ladies will.Ugh, I need some liquor and a donut bakery smell to revive my male senses. 3rd female store with the girls. Overload!
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December 2021 by Wioletta Wojcik
I had an amazing experience at bluemercury. I happened to stumble upon it while in Birmingham and the sales associate was fantastic and so knowledgeable!
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October 2021 by E W
The girls are always nice and helpful!
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October 2021 by shinybrite20
Very nice store with a great selection, especially on skin care lines and Jo Malone Fragrances. What keeps me coming back is the great service and amazing gifts with purchase! I recently was helped by a lovely young woman named Gabriella and she helped me pick the perfect fragrance!
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February 2020 by Tara S.
Store went cashless. Will no longer support them. Not taking cash is absurd. I'll spend that money at any one of the many salons in the area that carry the same products.
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January 2020 by Andrew J.
The staff were so pleasant & helpful with any questions that I had regarding my purchase, but allowed me the freedom to explore products on my own. An array of great brands including Jo Malone, Kiehls, Bumble & Bumble, etc. All in all, a great little place.
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December 2019 by Judy Bart
I am beyond disgusted and disappointed, I have shopped this location many times and have had exceptional service. Unfortunately this visit was not the greatest. I worked with an associate named Heather. She greeted me in the most unprofessional way and made me feel extremely uncomfortable. “Did you need something.” No hi, welcome, or how are you? She then proceeded to walk away after I said I was just trying to get some ideas for the holidays, as if I was a waste of her time. She then grabbed her cell phone and was clearly crouched down behind the cash wrap texting. I then had to ask for her help she proceeded to have a bad attitude and pushed me to a point where I ended up just saying forget it I’d go somewhere else. Unfortunately I will not be returning back. Very unprofessional and disrespectful.
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December 2019 by Stacey Clement
Great service! The staff is kind, knowledgeable, and helpful.
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November 2018 by Jessica Jonker
Incredible customer service!! We don't have any stores that carry Jo Malone here in Grand Rapids, so I called Gabriella and she is doing everything to help me try and get the fragrance I'm looking for. Customer service is above and beyond here!! Thank you, Bluemercury!
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November 2018 by Roni Leibovitch
Excellent variety of skincare products and more importantly, a friendly and attentive staff! Thanks Angela!