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March 2024 by Reese L.
Worst cvs ever!! I'm a 16 year old and was in Birmingham with my friend trying to buy snacks. When we walked in we planed to buy things. not even two minutes of being in the store a worker comes up to us and ask us if we're done shopping and we said no cause we were still looking around. I could not we were in there for maybe five minutes and we were asked if we were ready to check out maybe five times. Then As we we're shopping, we ran into two more of our friends so now we were a group of four, and as we were looking around a worker came up to us and asked if we were together and we responded yes because we figured it wasn't a big deal. She told us two of us had to leave in the building and wait outside and it was literally 10° outside and our parents were picking us up for another 20 minutes so we questioned the rules we were like why would we have to go outside if it's 10° outside and they were like we can get the police to tell you the rules they threatened to call the police on us so we quickly checked out and left. all in all they kicked out a bunch of kids into the snow and we're just disrespectful and had terrible service. They need to get new employees and a new manager because once we got home and had our parents call and complain to them they said it was our fault that we got kicked out, even though we were literally trying to make them money doesn't make any sense to me. I hope they realize that not everyone is trying to steal from you and we weren't doing anything wrong.
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February 2024 by Mary Pat Stoltman
great staff
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December 2023 by Mikah Klingensmith
This cvs has horrible service. My daughter walked in with a group of friends and immediately got turned down and told to go outside by a worker named Wiam. So saddening to me, they got told only 2 girls inside at once then she continuously threatened to call the police. Horrible store never giving my money to them ever again.
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November 2023 by Cory Kroneman
The worst pharmacy I have ever dealt with. If you reorder prescriptions via the app good luck, they won’t be ready when you go to pick them up. Additionally the cvs app may prompt you to renew prescriptions even though it’s too early for insurance to cover and no one will let you know even if you are standing there watching them reorder your prescription in store. No one cares and they will not help you.
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November 2023 by Evan W.
Terrible cvs. No one ever picks up the phone at the pharmacy. There is never anyone working in the actual store. When the self checkout doesn't work, it takes forever to get someone to help. Avoid this cvs at all costs. It's the worst.
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July 2023 by Justin Jensen in Hidden Files
Great service, deals, and storefront. I'm not sure why one day I went there and the Old Woodward side entrance was closed @ 12 PM today.
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May 2023 by Talia
I loved everything I got but an employee who is elderly was being rude to me and my friends, who just wanted to buy some things at the store. she kept checking if we were stealing anything and she was being stereotypical about people our age.
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April 2023 by Kathy Hanafee
I go in all the time and get my prescriptions. They're great. The frond end manager is so so rude. Long black hair. I returned push up deodorant by gillete the clinical one. The deodorant fell over when I pushed it up. So I returned it with out a receipt. She told me I should call the manufacture instead of returning it at cvs with out a receipt. She was so rude it made me feel uncomfortable. I've dealt with her in the past and she had poor customer service. She's probably in her early 30s. Anyway I went back in to tell her how bad she made me feel. She said she could of looked up my purchase with a credit card. Which she failed to do. I think she should be fired. She never apologized . Nor was she sincere.
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April 2023 by 魏韩坤玉
I had a really bad experience in this store today. I print photos and they tell me they can't print my photos because I edited the photo size. I'm confused because my friend printed it here, and our photos are the same. One lady who looked like a manager was rude and spoke to me as if I had done something wrong. I finally managed to print the photos myself. But I feel very uncomfortable because of this woman's attitude and her unprofessionalism. I won't be coming back to this store.
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March 2023 by Jessica Wheatley
I love this CVS, they have everything I always need. but one thing I can say the lady (employee)was walking around the whole store ready to go with an attitude. She needs a little bit more customer service & people skills I get it is 6 o’clock evening on a Sunday but for CVS to be closing so early is kind of crazy, she walked around with her coat and hat on and her bike ready to go kind of rude.
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January 2023 by anita cabell
i love this CVS. The pharmacy staff go out of their way to help. The general staff are super too. Thanks for your smiles guys - i know its a busy location and you work very hard!
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July 2022 by Zach S
Rude lady followed me and my friend around the store. Kicked us out because I looked at the nutrition label of a drink without buying it. We weren’t disruptive at all, yet we were told to leave after being in the store for less than 5 minutes
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February 2022 by julia saad
The lady at this store was very rude. I was walking around looking for snacks with my friends and I was being questioned, stalked and rudely approached. All I was doing was buying food and she was implying that we were being “suspicious”. I am a 16 year old girl not a thief.
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December 2021 by Otto
Great pharmacy and store. Very clean and well-run. Pharmacists are helpful and professional. Great neighborhood store.
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October 2021 by Momma Lynne Herrtz
We’ve been here for many years. This is ONE OF THE BEST PLACES in town !! The pharmacy staff and the retail sales staff are AWESOME!!They’ve often gone above and beyond for us when we needed their help. Thank you CVS