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August 2023 by Leela Bohra
receptionist not very helpful.
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August 2023 by Shane Osnoe
Friendly staff and super clean store! Love my credit union!
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July 2023 by Angela K
I would give zero stars to this bank if I could. This credit union asks like a bank. They charge for everything. I decided to close my account because they charge my account for inactivity fee. I was never told about this fee via email, letter or even a phone call. They even charge for a statements as well. I was told they do not offer interest for your checking account, but my other credit union offers 5.25 percent for interest. Honestly, DFCU seems like they are money hungry bank. I highly recommend going somewhere else.
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July 2023 by Torya Richardson
All of the employees that I have had the pleasure of coming in contact with at DFCU have always been extremely friendly and supportive.
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April 2023 by Carolyn Dow
Excellent customer service! Peaceful setting. A thoughtful and educational experience.
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March 2023 by RLR Morris
I was a valued customer many years ago with this credit union and when I found out that you all are opening a branch in Rochester Chester Michigan, I decided to re-join the credit union. You all were instrumental in helping me years ago when I needed it and was always good for me to me helpful so I decided to re-join I hope that experience will continue
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March 2023 by Ingotguy brass
Excellent customer serviceBeen with them for 45 years.All Financing with them also.
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March 2023 by Vince Ball
Completely satisfied with the service received from Bobbie Watson at DFCU
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October 2022 by T2Curry
Honestly terrible bank. Does not care about the happiness of its members. Avoid this bank at all costs whatever you do
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July 2022 by Curran Tew
Honestly terrible bank. Does not care about the happiness of its members. Avoid this bank at all costs whatever you do
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October 2021 by India Williams
Love this credit union and the people that work there. They are very professional, call you by your name and make you feel welcomed! Keep up the good work
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October 2021 by Damian Alister
It is our opinion that this bank is technologically ill equipped and maybe shouldn't be serving the public as it's three branches do in the state of Michigan.
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June 2021 by T C
Do yourself a favor, don't bank here. The in-person banking and staff are fine, and the people working at the brick and mortars are actually great but the call center is horrible. God help you if you ever need the call center, because they will not. I've had several unpleasant interactions with the call center, I was willing to chalk those up to me at first. The last time was the last straw though.I was trying to prevent a charge to my debit card. I talked to 3 (3!!!) separate people at the call center, they all LIED about my rights as a consumer to stop the charges. Why do I say they lied? Until I quoted the whole rule in consumer.gov to the 3rd person I talked to, they insisted I could do nothing to prevent the charges. As a nice bonus, the whole time being needlessly rude towards me and taking little verbal potshots at me like I'm unable to pay my bills. Nice, huh? Isn't that the customer service you expect from a big bank? Well, you can get it right here from a local credit union. Flat out lies and digs at you about your financial situation.I'm taking my business to a different CU, somewhere a little more honest.
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April 2021 by ann johnson
I found the manager helpful, knowledgeable and considerate. So nice to talk to a person face to face.
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November 2019 by Ian Frisch
(Translated by Google) Dont take this seriously
