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July 2024 by Rick Wiand
If you haven't stopped in the First Merchants Bank branch at Chesterfield and Maple, you should stop by.
Wes Jenkins, the manager, has created what reminds me of how banks operated before impersonal mega-banks started gobbling up our community banks. Wes and his team actually treated their clients like they were glad to see them and help them. Meg, a banker, has been helping me with my business account and personal accounts for years. She is always smiling, always helping, and just a joy to work with. Juliane, Dee, and Naji all know me by name and are just as willing to help when Wes or Meg aren't available.
I’ve built a great working relationship with this bank. If you are looking for a local customer-oriented place to bank, try them. I am glad I did. It's nice to know that there are still real bankers around who want to help me, not just their bottom line.
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July 2024 by Robert Leonard
I would like to express my utmost appreciation for the exceptional service provided by the staff at this branch. Their dedication and expertise were instrumental in helping me meet a challenging deadline. The employees demonstrated remarkable tenacity in addressing my concerns, alongside a commendable level of courtesy, professionalism, respect, and effective communication. Their efforts ensured that I was consistently informed throughout the entire process and was successful hitting a very important deadline.
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May 2019 by Andrew Schroeder
More open than their previous suite, brighter and roomier.
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December 2016 by Fatin Alzeebaree
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