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October 2023 by Collin LaLonde
This place is a cult. The head trainer is fat and thinks he runs the place. I went to LA Fitness a mile down the road cheaper monthly dues most importantly they have 4 times the equipment.Lastly , don’t expect powerhouse Birminghsm to get smile at the door when you walk in your not going to get one. The manager never learned how to smile as a child.
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September 2023 by D. Moss
I would like to thank Matt for the behind the scenes effort to get the steam room up and running. To be able to cap off a good workout by removing toxins makes the entire process 10 times better for me. Thanks for the follow-up!
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July 2023 by S S
Great equipment, pretty clean facility for how much use it gets, friendly staff.I will say that the lost and found system needs some improving. I made the mistake of leaving a few products behind in the locker room (my fault entirely), and have had a few hundred dollars worth of prescriptions thrown away by the staff over the past few months. My fault for leaving them behind though.
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April 2023 by Brian A.
5/5 Place has been great! Been going for 5 months. Great place to get big muscles and a skinny bod. If you want to look in the mirror and not hate what you see , join today!
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April 2023 by Asha P.
I came into the gym in January and asked the front desk about the cancelation process because I was moving in March. The guy at the front desk told me since I was under contract, I did not have to cancel and that it would just end at the end of my contract. I have now moved about an hour away and they are still charging me $60 a month. I called yesterday and was basically told too bad and that my membership cannot be canceled until their general manager is onsite. Today, I called again because I hadn't received a response and the person over the phone said "you will not be getting a refund because you didn't cancel and my general manager still isn't here so tough." Excuse me? Rude. Disrespectful. Lack of customer service. I will be in that gym in the next 24/48 hours trust and believe that!
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March 2023 by Patricia Morey
The staff is attentive, helpful, and always in a great mood. Music is always on point. The energy of the people.
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March 2023 by Georgia Heredia
I absolutely love this gym! Spectacular customer service & always clean!
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March 2023 by Derek Allen
As I said before, great customer service, management saw my review about cleanliness and immediately got to action. Clean workout area with plenty of wipes and spray bottles and updated equipment. Men’s looker room does need more help but they are working on it. Can’t do to much about guest cleanliness.
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March 2023 by Bonnie Cornett
The facility is clean and modern. The other members are courteous as well. Today, I had an issue with my payments and the staff was very accommodating. Great gym!
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February 2023 by George Humphrey
The place is super clean, the staff is nice, the equipment are new and very well maintained, no single dust on the floors and guess what!
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February 2023 by Jill B.
BeenHave been a member for many many years, even before it changed owners. Great gym. Great location. Tons of equipment to use - never have to wait. Love the 24/7.
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January 2023 by Darnell S.
The Birmingham powerhouse location gives great service to its customers and they are equipped with diverse amounts of equipment to accommodate just about every need I like that facility.
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January 2023 by Jeffrey Gupton
I love that the gym is 24/7. The staff is very attentive and friendly. Great prices for memberships as well.
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January 2023 by Robert Parker
Best gym I've been to. Plenty of equipment and nice staff.
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June 2022 by Asha Pope
It’s a decent facility and in a great location. But, the steam room almost never works and this is a large reason why I even joined this gym. Thinking about canceling at this point. It’s extremely unfortunate and hoping that things get fixed soon.
