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November 2023 by Susan S.
I adopted my toy poodle in 2016 and she was cute as a button. But she eventually had seizures (3 to date that we know of) and my sisters believe she was likely pulled from her mom too soon, therefore exhibiting anxiety issues. Mind you, she was raised with another toy poodle (not from TC&T) who is perfect across the board, so it's not rearing from our home. I just don't trust Jeff and have been the recipient of his wrath attitude. It's hit or miss with this store. Just don't get on the bad side of Jeff. He'll resemble the Grinch and it won't be pretty.
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July 2023 by emily yaldo
If I can give this place zero stars, I would. Do not bring your dog here to be groomed. They lack professionalism. Especially the owner Jeff. I’m not one to complain, but the cut my dog was given was not what i wanted at all, and they had no regard in trying to make it better. The owner has no sympathy, and will have an attitude with you when you express how you are not satisfied. Obviously mistakes happen, and at first i was just trying to let them know i was not happy with the cut. He had a nasty attitude, not good customer service at all. Then, when i asked for a refund, he refused. Don’t bring your pet here if you are looking for a 5 star service.
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June 2023 by Emily Y.
If I can give this place zero stars, I would. Do not bring your dog here to be groomed. They lack professionalism. Especially the owner Jeff/Joe. I'm not one to complain, but the cut my dog was given was not what i wanted at all, and they had no regard in trying to make it better. The owner has no sympathy, and will have an attitude with you when you express how you are not satisfied. My dog is a cockapoo, i'm not sure why they would give him this type of cut because he is part POODLE. The owner Jeff stated, "this is what you asked for" no, it wasn't. Not once did he even apologize either. Obviously mistakes happen, and at first i was just trying to let them know i was not happy with the cut. He had a nasty attitude, not good customer service at all. Then, when i asked for a refund, he refused. Don't bring your pet here if you are looking for a 5 star service.
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June 2023 by Triumphant Traveller
Jeff is a remarkable owner and runs his boutique which is rare and extremely special. ‘Teacups and Toys’ reminds me of a fairy garden for puppies with hues and tones that are magical and relaxing. The energy is sweet with delicious treats and high quality food, clothing, collars, leashes, beds and outfits to boot! Whenever I am in town, I take my toy poodle to ‘Teacups and Toys’ and she is placed in the caring arms of Mariah our groomer there. Mariah has a wonderful energy about her and has been truly accommodating to our needs even when we want to try a different style! She is attentive and genuine. Thank you Jeff for providing our little one with a happy groom again and for your sincere care. ‘Teacups and Toys’ is a rare find in our great nation!
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February 2023 by Sahar S.
This one-stop boutique type store has been one of the best finds our family has found. You work directing with the owner and family. The employees go above and beyond. If your looking for an amazing puppy to be addition to your family. You need to visit this store immediately.
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January 2023 by Maria C.
My little pup LOVES coming to this store. The staff is so kind and friendly, they make you feel like you have been friends for years!
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December 2022 by Paola Pacaj
Ive been bringing my pup here for over a year and absolutely love Teacups and Toys!! Dawn is the best groomer and always does an amazing job! Couldnt recommend enough
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October 2022 by Manuela Policicchio
I cannot say enough good things about Teacups and Toys. We got our cockapoo from this store and the experience was wonderful. The owner, Jeff, is very knowledgeable and takes such good care of these pups!! Zach was amazing to work with, was so patient every time I went with my kids to visit our pup, answered all my questions (and my kids' questions!) and was very generous with his time and information (still IS when I reach out!). And the icing on the cake, Jeff's sister, Kim, calls you every night the first week and those calls made all the difference; her simple instructions made brining a pup home so easy! NOT to mention Jeff essentially crate trains them before you bring them home which means since night #1 our pup went right into his crate at lights out and woke up next morning--- maybe we got lucky but we had ZERO sleepless nights!!! ALSO, one misunderstanding is this store is overpriced however I did not find this to be the case at all and Jeff really is quite reasonable in his pricing. I would highly recommend this store if you are looking to bring home a puppy!!
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October 2022 by Ekaterina Bogdanovcih
I got my beautiful mini schnauzer from them! Great service, extremely attentive!
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July 2022 by Ava Randa
Went in for the first time with my pup! Zack/Zach (spelling?) helped us and was absolutely wonderful! He provided us with great customer service. Eager to come here again.
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April 2022 by Kara D
Rarely do I have an experience so good that my first thought upon leaving is “I’m going to write a review,” but here I am! This review is for multiple reasons. We got our pandemic pup frenchie from Teacups & Toys in 2020 and we had an excellent experience. Jeff, the owner, is so kind and knowledgeable, and Kim from teacups and toys called us on a regular basis for the first few weeks after we brought her home to make sure she was adjusting well, which truly was so above and beyond helpful. We always looked forward to talking to her!Over the years, we have brought her to several different groomers that were closer to our house out of convenience, and started realizing she would shake when we brought her and she seemed extremely anxious upon arriving wherever we brought her…with the exception of Teacups and Toys. She would run TOWARDS the door! They have a special way with dogs, and our groomer Mariah took such good care of her and made it a point to tell us how wonderful she was for her. She smells terrific, and Kathy went above and beyond to help us get an appointment. Their grooming services are BUSY, and you need to call well in advance to get an appointment, but it’s truly worth the wait for how they care for your dog. 100/10 recommend Teacups & Toys. Pics of her for puppy loving enjoyment from the day we got her, the day we brought her home, and today after she got groomed ? ❤️!
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January 2022 by Taylor R.
Brought my matted Shih Tzu here for grooming and Mariah was amazing!! She was able to save most of his hair without shaving him! So impressed! Best in the area and really care about your dog!
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October 2021 by Allison Burgess
Love this place ! Mariah is an awesome groomer !
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September 2021 by Gary P.
There is no such thing as tea cup and toy dogs. The dogs are actually from unethical breeding methods of breeding two runts together over and over to get the small offspring. The dogs usually have major health problems. This is another example of inhumane people selling and being involved in the puppy mill and breeding for money business. do not! Buy one of these dogs
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August 2021 by Edwina S
Th staff are amazing. They take great care of the puppies. Good stock of toys, gear, and food. I have not tried the grooming personally.
