-
February 2024 by Christopher Ayers
Each visit to collect our prescriptions is met with rudeness, making us feel like a burden. The customer service is consistently terrible. When I raised the issue with the assistant manager, he acted shocked, but the reviews on this site reveal a clear pattern.
-
January 2024 by Claudette Kaado
This is the worst pharmacy ever, I switched here because of how big it is and the premium location and it's been a disappointment, all the medications are out of stock, they never notify you, they close the pharmacy before time, if there is an issue with the refill they never call you, it's just a joke, every time I need something I have to drive up 5 times. You need to do better! The only person that's amazing there is Jen, besides that it's just horrible
-
January 2024 by Reagan Swartz
Clean and very large. But for the highest-end Walgreens I’ve seen in the state, in one of the wealthiest neighborhoods in Southeast Michigan, I would expect the employees to notice the customers trying to check out.
-
January 2024 by Rachel Prowse
If I could give 10 stars for Jen, I would! Whenever I call in for my prescription and get her on the phone - I’m reminded of how patient, kind, and helpful she is. Thank you Jen!
-
January 2024 by Tien Foen
Great place for quick items for daily needs
-
November 2023 by Ben McEachern
The people were very nice at the pharmacy and checkout. However, I had a $2 off 2 items coupon saved in the app along with a $5 off $15 paper coupon. I handed the cashier the $5 off coupon, she scanned it and I get the receipt in an email. No coupons were applied. Would be nice if the cost and savings were clearer on a screen there or at least the cashier could mention if a coupon they scanned for me didn’t work for some reason. Also, the app sucks.
-
October 2023 by Dan and Kasia Barcutian
A big thank you to the pharmacist who helped find liquid medicine that most Walgreens were out of stock on. This was my fourth or fifth call to different Walgreen locations and he’s the only one who offered to help.
-
September 2023 by Michael Spears
This location of Walgreens is sort of the high-end version of a Walgreens. The perfume and makeup section makes you feel like maybe you are at Macy’s or Nordstrom‘s or somewhere like that. I have gotten two Covid shots at this location and both times it was very efficient. The first time was sort of peak pandemic when it was tougher to get a shot and yeah I waited for a half hour or so but I got it when it was really hard to get now. Of course it’s super easy you are in and out in like 10 minutes or less, they have a great selection of food and beverages here in particular. They have a not bad selection of craft beer for a Walgreens. Take that with a grain of salt. It’s not like it’s a craft beer store or anything but yeah you can actually get something decent here, the wine selections actually pretty good too. I guess you got up. Make sure you keep your Birmingham clientele. Happy. That’s a good thing is extra ample and everybody that works. Here has always been really friendly. I have a Walgreens closer to home, but I take the extra couple miles to come to this one just for the pleasant experience.
-
August 2023 by Daniel Schrock
I came in to pick up a poster print i had ordered online previously. I made a mistake and ordered to the wrong location which is on me, however the lady i spoke to at the counter was incredibly condescending and rude and made it seem like i wasnt worth her time whatsoever(though she wasnt doing anything when i walked in). She was way too rude.
-
August 2023 by Vishal Vekariya
Very bad and rude customer service by the supervisor, I came here for passport photos for my 5 years old son and first thing she said is it might take an hour to print if we are busy even though I was the only customer there at the moment lol, also the sign at photo center says “ready in a few minutes” which clearly they don’t meet that Walgreen’s standard, Walgreens needs to take an action on that. The employee at the counter was nice though, she was able to print our photos very quickly but we didn’t like the quality and just asked her if she could print that again with improved quality and she was ok with that but then this supervisor came again and rudely told us to just get out of the line and wait, now it will take an hour to print because there were 2 customers in the line? That’s gonna take an hour, are you kidding me? I was a customer too by the way and not getting photos for free, I am paying for that too. Don’t be rude to your customers! Employees were nice but just this supervisor was really really rude who thinks she has a power to be rude at customers. She definitely should get fired. I was very very disappointed, never had this experience in other pharmacies or even any store.
-
July 2023 by Keira Heatherly
I come here often but today an associate named Elizabeth helped me and went above and beyond recommending products and helping me find products! Great employee and great store.
-
May 2023 by Brittney Lauren
HORRIBLE PHARMACY!! Donna is treats patients disgusting. She should lose her job!! After 15 years with walgreens Switching to CVS today.
-
May 2023 by Mike
Looks modern and is nice inside. That said- they've had 2 things making me mad. There has been a buzzing over the speakers for MONTHS now. I don't know how staff handles it. It makes me mad after 5 minutes.Second, they have by far the worst automated phone system. You will never be more mas than using Walgreens system. It just loops you around and takes forever to talk to a real person
-
March 2023 by Lynda Fleek
I LOVE this Walgreens. It is exceptionally clean and organized, and the staff is sooo helpful, professional and friendly. Shout out to DeeDee, Elizabeth, and Caitlyn. Sorry if the spelling is wrong.
-
March 2023 by Mark Donnelly
Pharmacist Chris Nightingale is a complete fairy. He sure does talk tough when he’s protected behind the counter though…