Kroger is a grocery store that has received mixed reviews from customers. While some customers have had positive experiences, particularly with certain employees, others have expressed concerns about the store's management and policies. Several customers have praised the excellent customer service provided by employees such as Kenondra, Liz, Mickey, Louise, Taelor, and Nada. These employees are described as friendly, helpful, professional, and accommodating. Nada, in particular, is singled out for her exceptional service in the deli. However, the store has also faced criticism from customers who feel that the management lacks understanding of relevant laws, such as those regarding service dogs. Some customers have reported negative experiences when trying to bring their service dogs into the store. Overall, Kroger seems to be a store with both strengths and weaknesses, where the quality of the customer experience can vary depending on the specific employees and situations encountered.
I usually get good service at this location, however I called to order chicken for an event but couldn’t; the deli department never answered the phone. Customer service tried to transfer me, no luck. I called after the lunch rush but I guess that didn’t matter!
January 2025
Rude employees on register. After that, went to customer service to ask about some things guess what even worst.
December 2024
There are no checkout lane workers at all at this store and they don’t sell real bakery bread. It is all enriched flour fake bread.
