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November 2023 by Amanda firosz
The doctor and the whole staff were wonderful. Very welcoming and helpful all the way from beginning to end.
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October 2023 by Staci Boss
Where do I start? Took my mom to this location for a different experience from the Novi, MI [mall] location and it is amazing! The staff was super kind and helpful and the doctor was exceptional. They have such an awesome variety of name brands like Prada, Gucci, Cartier and YSL to choose from and when we came back to pick up my mom's order they knew who we were; the entire staff is top notch customer friendly service!!
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October 2023 by Ali L
Can't say enough good things! Driving home, I stopped in to Lenscrafters to get my glasses fixed. I didn't know what to expect as I've never been in the store.... I was greeted immediately by the nicest person , I think his name was Brian but you'll know him by his smile and nice demeanor. He was able to fix my glasses on the spot. I was prepared to pay bc I had gotten the glasses elsewhere and I was never their customer but alas...NO CHARGE! Finally, as I was trying on my glasses, the manager came to the front of the store and double checked my face and she was also the nicest. I am officially their newest customer. I WILL be back! Ps...they have womens, men's, children's, and sunglasses. Very stylish, high end brands. Great location, plenty of parking.
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October 2023 by Chris McDonald
Dr Janos and the rest of the staff are the epitome of friendly and knowledgeable. Highly recommend!
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September 2023 by Amina
OMG, where do I even start? My time at this place was beyond amazing! The staff was super kind and helpful. I seriously wish I could give them like a gazillion stars. I'm definitely gonna keep coming back to this location. Plus, they have such an awesome variety of brands to choose from! ??
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July 2023 by Amber Toohy
Dr. Janos, Lily, and the rest of the team were an amazing help for me and my young son. He struggled with all that has to be done at an eye appointment and they were all so patient and kind. I am so grateful for them.
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July 2023 by Erik Winston
Best store in Michigan , Dr Janice I believe was her name who gave me my exam. EXCELLENT LADY , Lab Manager was a very helpful fun guy. Great place no fake reviews!!!!!!
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July 2023 by Karen Sidlar
Awesome customer service and care! Very attentive, friendly, on time. Appreciate their professionalism! Prices for glass lens and contacts a bit higher than I am accustomed, so I haven't decided about that yet. But office visit and eye/contact lens exam was great!
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May 2023 by Stanley Boykin
Brandon was extremely helpful, courteous and very professional. Would definitely recommend to family or friends looking for Eyewear!
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May 2023 by Mia Dillon
Great selection and great service. I am very pleased with my beautiful glasses. Jonathan helped me fix my glasses after an accident, giving me time and dedication that I am so grateful for!
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April 2023 by Paula Taddia
The LensCrafters team at the Bloomfield location was excellent! They went over and beyond my expectations to make buying new glasses a positive experience!
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April 2023 by Carrie Harris
Lens Crafters has always been my place to get stylish glasses. I can't help it that I like name brand glasses. The exam prior, I went to the Lens Crafters in Sterling Heights near Oakland Mall during the Somerset Troy Mall location remodel. Usually, I always went to the Somerset Troy location which is closer to work.Today I went to a new location close to my house on 2125 S Telegraph in Bloomfield Hills. I walked in with no appointment and was treated like a VIP customer. I received my eye exam on the spot. Insurance was checked and my VSP was in Network (score) as I also took advantage of the buy one get one half off incentives.. I tried on so many glasses and even made my decision on final round of 10 to 15 pairs down to one pair of everyday glasses and one pair of sunglasses. They never complained about how many pairs I tried on or left out. The staff was very knowledgeable and they gave their honest opinions of what they liked on me, what they didn't and why. This is definitely what I needed. I never went to any other stores to look at glasses this time around. Somerset over the years had been extremely busy, I would have never gotten this kind of attention there as I used too. The one by Oakland Mall is to far from home. But now living in Waterford, I can go close to home and get the best service with all my needs met.Special thanks and shout out goes out to:Dr. Lederer, who gave me a very therow exam. He was very patient due to my stigma as I was trying to decide which view was best. He also explained clearly all of the my exam findings.Lilly greated me on the spot as soon as I came in. Listened to what I was looking for and helped me the best she could. She checked my insurance and helped me fill out all the necessary app work. Finally, she helped me decide on what pair was the best fit for me.Last but not least , there was Brandon. He helped me make the final decision and reviewed my pricing options etc. I even bought some necessity glass wear cleaning products. Brandon and I had great conversation as he shared his knowledge with me to give a great lasting impression. Then to top it off, he had all the glasses I brought in cleaned through the machine they have and gave me new nose guards for one of the pair. My old glasses looked like new as I took them home after.This stores staff were all so welcoming and will be there when I shall need them again. You couldn't ask for a better over all experience. I recommend for all my friends, family, and future customers to come in and see them. You will not regret it.Satisfied Customer,Carrie Harris former retail professional.
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March 2023 by Mohammd Alnajjaar
We had a wonderful experience with Jonathan (760791) today. He helped us through the whole process and was kind and thorough in all of the explanations and transactions. There were many diverse frame options to choose from at this location as well. Definitely will come again!
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March 2023 by Barbara Gasko
Brandon the lab manager is amazing. I have been working with Brandon for a long time. I will only go him to adjust my glasses. I travel from Rochester to go see him. When I needed new glasses he was able to get me just the right fit. He is very good and he is always able to tweek my glasses just the way I need them. Jamie the Manager is so nice and always greets with a smile. It's nice to be greeted by such amazing people. I would highly recommend Lenscrafter of Bloomfield Hills if you need glasses.
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March 2023 by Aser Elshawi
Brandon is just beyond amazing. He is very passionate about his work and explaining to me my prescription in details while being very patient with me choosing my new pair of glasses. After helping me choosing the frame, I got lots of positive feedback from family and friends!!Thank you Brandon and LENSCRAFTERS !!
