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November 2023 by Cindy Trudell
Both Mike and Neil were great. I went to two different mattress stores but they were super bad. So glad I came here and I will tell all my friends and family
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November 2023 by Jonah Newman
Michael did such a great job helping us find the best mattress that suits our needs and was honest about pricing. Also he’s incredibly personable and friendly. Highly recommend for anyone to go to this store when shopping for a mattress
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November 2023 by S O
Neal was exceedingly helpful. We walked in for options with no intent to purchase but learned way more than we anticipated and were content with the abundance of information, so we were glad to make a sale there. I would def recommend Mattress Firm!
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November 2023 by Hannah Comilla
Mike is so great!! So accommodating and took so much time to answer all our many questions and help us find the perfect mattress today. Will definitely be telling my friends and family to go to Mike!
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November 2023 by Brenda Hebel
Went into the store because I had a warranty claimBoth Michael and Neal were very helpful in showing me around and providing the information I needed to make my replacement choice.
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September 2023 by Rick Heidrich
Very good experience. Knowledgeable and friendly.Michael was outstanding.We were just shopping our options, but after speaking with Michael, we just made our purchase right there.
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September 2023 by H J
I went to the Sterling Heights location 2 days ago,When I walked in, I told Michael (who made me aware he was from the Bloomfield location)“I need a 6inch twin size mattress for my toddlers bed frame”After all the talking, and after going over the details multiple times, he still put me down for a QUEEN mattress.So I just had to deny my delivery and now I have to wait for another mattress to be delivered.This is just really inconvenient and frustrating.Michael wasn’t exactly “professional” either, he gave me very creepy vibes like he was undressing me with his eyes, I was extremely uncomfortable. He also looked like he hadn’t showered or combed his hair in weeks.Definitely not a good experience and will not be referring anyone to any Mattress Firm.
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September 2023 by maureen curran
Very good place too sharp Nick was very personable and gave me a great deal and explained everything to me before I made the decision.. I would definitely recommend this place to other peoplle
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August 2023 by Elizabeth A Cummings
The salesperson was knowledgeable and very helpful. I may have made an impulsive choice but he assisted me in considering important aspects of mattress development and use to help me make the best decision!
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August 2023 by Angela Zadorozny
Michael was wonderful! He was extremely knowledgeable, listened to my preferences and patient. I haven't received the mattress yet, hence the four stars but if it's as comfy as the one in the store, then five stars it is! I choose MF over other stores due to their return policy - but I don't plan on returning. GO SEE MICHAEL!
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August 2023 by Keshia Webster
Neal was amazing to work with. He went out of his way to call around to find a product that I needed from another location and set up a delivery day for me. Made sure to return my calls and was very patient! Definitely recommend this location for your mattress needs
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August 2023 by Jaclyn Morganroth
Mike was so helpful today when I went in to buy a new mattress for my new apartment! He educated me and was honest about how previous customers felt about certain mattresses. I knew I could trust him to help me find the best mattress for me for the best price!
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July 2023 by Craig Hanson
We worked with Michael today to help us pick out a new mattress. He was terrific. He spent a lot of time with us and we are excited to try out our new mattress. Highly recommend working with him.
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July 2023 by Shannon M
Great experience. Michael was very knowledgeable and pleasant. Very helpful. Delivery was on point as well.
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June 2023 by Riley Fritsche
Great customer service! Mike did a great job showing the different types of mattresses and even pillows! Got myself two of the cooling ones. Will definitely recommend to my friends :)
