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February 2024 by Jim Nowicki
Tyler works with our old and difficult family member.
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February 2024 by Sharon Tylenda
After having a bad experience at Canine Couture, I went to Somerset Grooming in Bloomfield Hills because a neighbor recommended them. I’ve been going there for about 18 months. My dog has been groomed by several of the groomers there, and I have been very happy. They are very kind and loving with the dogs. It always amazes me to see all the dogs so calm while being groomed when I’m there. The place isn’t frenzied; the dogs aren’t agitated and acting like they just want to get out of there like I’ve seen at other grooming shops. I think that speaks to how the dogs are treated while they groom them. Oh! That reminds me. My own dog pulls me into the shop when I take him out of my car to go there. I take that as a very positive sign, as he’s not frightened or traumatized to go there. They often add a special touch with a neck scarf for no charge. If there’s something you’re concerned about, just tell them. I’ve found them to be very accommodating. And if there’s something you’d like corrected, they try to make it right. Once I thought a couple of my dog’s nails weren’t cut enough, and they immediately fixed it. I have a Cavachon with a curly coat and prone to mating, but there are several ways we can keep it. Vanessa and I have talked about it, and she has ideas on some things she wants to try so we can keep his coat longer, especially during the winter. My dog doesn’t like me to brush him, but he doesn’t seem to mind when she does. I’m sure it’s because her technique is much better than mine!
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February 2024 by Erica Guynn
Very unprofessional staff. I asked for specific services on two different occasions: one time the response to me not liking my dogs haircut was “most people like it”; the other response to my next complaint about the my dog’s nails not being cut down enough because they scratch me when he leans his legs on me was “they’re just nails”. I’m done, I gave them another chance after the initial mishap, now they have lost a customer.
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October 2023 by Katrina Roberts
Tyler was absolutely amazing with Barry and Yana, our large breed dogs. It was our first experience with him after some traumatic experiences at other places and everyone did amazing! He went above and beyond to make them comfortable and gave them amazing cuts and grooming. Would highly recommend to anyone!
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May 2023 by Nell Wheatley
Love this place! My doggy is a bit shy. Staff took the time to warm up to him prior to trimming his nails.
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April 2023 by lindsay nehra
They take great care of my pups here and really do a good job. Even my senior guy Jethro when he was alive, they have him the gentleness he needed.
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March 2023 by Emily Hoffiz
They have always done a really nice job on both of my dogs. The ONLY thing I wish they would improve is the amount of times I see dogs left unattended on the grooming table. Every time I see this I get major anxiety leaving my dog there. A dog should NEVER be left unattended on the grooming table!
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February 2023 by Unique Meek
Fast and I love how they do exactly what u ask for!!! My puppy always looks nice and clean❤
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December 2022 by Julie Topoleski
Paige took such wonderful care of my aging dog and accommodated all of our needs to keep her stress and anxiety free during her appointment. Not only did she look great when I picked her up, but she was totally calm the entire ride home and the rest of the day -- so much better than her disposition when leaving previous groomers. Great job Paige - thanks for your patience, care, and professionalism with our sweet girl!
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December 2022 by Miss Thang
Specifically said don’t cut my dogs ponytail and asked for a bow. She was called “him” and I corrected groomer. Once i picked up her hair was completely cut too short for a bow and no bow.
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November 2022 by Jessica S.
such friendly & loving staff! they were so accommodating to Hazel my 14 year old Golden and Cash my mini aussie smelled & felt cleaner than she ever has anywhere else!
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August 2022 by Elleson Reason
They do a great job! My dog looks forward to going there and always looks great when I pick him up. They are very patient with all of the dogs and are good with ones who are nervous at groomer!
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August 2022 by Alice Wachol
No response to calls or messages requesting appointment. We have been good customers for several years. I left messages during business hours multiple times over several weeks, and sent a text as directed on the website, but received no callback. Very disappointing.
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June 2022 by Dunya Parker
They do an amazing job on my Shar Pei, Juice. He loves coming here and they are always excited to have him!
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February 2022 by Chloe G.
All the employees are very nice and helpful every time I go. The facility is nice and clean, easy to book and prices are respectful. Tyler is amazing here! My dog is a little difficult to manage and he does so well with him. Always asks what type of cut I am looking for.