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“I have been in the store a few times recently for service in each case they changed my bag on my ORECk and no charge!! Again another look at my ORECk and its unrepeatable which is no surprise to me they recycled it free. Today I’m going back to buy a NEW ORECK not going anywhere else. THIS IS OUTSTANDING SERVHCE and I want to support local biz therefore NO Amazon today. It’s BANKS VACUUM! This is all a complete truth!”
10AM - 6PM
6551 Orchard Lake Rd, West Bloomfield
Appliances
“The sales and delivery of our new refrigerator was flawless.
Thank you to Witbeck Appliance for getting me a replacement refrigerator after my last one had an unrepairable compressor issue. The delivery and set up were done perfectly. Same as the first time.”
“My family and I have been dealing with Banks for years! We absolutely love them. When you walk in, you're treated like a person and not just a customer! A huge thank you to Josh, he is very polite and professional. I took our vacuum in for a small repair, he was able to fix it on the spot. We will continue to use Banks, they never disappoint!”
“Shopping for appliances can be daunting unless you're fortunate enough to have John Camarata's knowledge and expertise. His friendly yet professional demeanor makes the trip worthwhile!”
“Today my husband and I went into banks to purchase a multipurpose vacuum. Jimmy, did a phenomenal job with demonstrating and explaining how to use a Miele all purpose vacuum. My husband and I are very happy customers, this purchase was worth every penny!”
“I would like to thank Martha in customer service for assisting me with a manufacturer warranty claim related to a Bosch dishwasher that I purchased during the pandemic. As a repeat customer of US Appliance, I also want to thank the management team for creating a very responsive customer service department.”
8:30AM - 5:30PM
3534 Pontiac Lake Rd, Waterford
Appliances
“Chuck is the best. Knows his stuff. He's passionate about helping people and is not out to pressure anyone to buy what they can't afford. His utter honesty and dedication and professionalism is refreshing in our times.”
“Ari was fantastic to work with. He was very knowledgeable, responsive and patient. I would definitely work with him again and will be recommending this place to anyone who needs new appliances.”
“Wow - great price, communication, and service. Oven arrived by freight - packaged to withstand a nuclear blast! George was super to work with - will definitely be returning when we need our next appliance!”
8:30AM - 5PM
1969 W Maple Rd, Troy
Appliances
“Brandon was very helpful and informative, he made sure my repair was complete and tested fully. If I have any other issue with any Dyson product, I am confident knowing he would be able to help.”
“Helpful personnel at this store. And I like that Menards doesn’t blare this insufferable moronic hip-hop over its speakers, I really enjoy when someone is playing the piano upstairs. ?”
“This place keeps my company running. When I need a tool or machine the guys get what I need when I need it. Been a customer for over 10 years and still going strong. Kevin and John run a good operation.”
“Our go to place for parts and service. Helped me out of many a jam including an oven delivery and install two days before Xmas and free parts for an out of warranty microwave.”
“I had an amazing shopping experience. My sales representative, Jay Wright at the store located at 10 Mile and Southfield. He was very helpful and patient and explained why I should or should not consider other models.”
“Great store. Lots of equipment. Good for professionals, and the public. Great selection, reasonably priced, and they actually have a printer catalogue to take home to look through.”
“"I recently visited Home Depot and had a fantastic experience. The store was well-organized, making it easy to find what I needed. The aisles were clean and stocked with a great selection of products. The staff was friendly, knowledgeable, and ready to assist. Overall, it was a smooth and enjoyable shopping trip. I’ll definitely be returning!"”
“Home Depot in Southfield Michigan was a great experience. I had to return items and the lady who returned my items was such a happy person. She made me feel like my service matters need more people like her.. she like her job but I think she just a oberall nice person.
Wish I knew her name”
“My husband and I are always here!!! I was so happy to be helped by Ramiz earlier. He was so sweet!!! He found the exact screws I needed. He was very helpful, he deserves a raise!”
“I was in a few months back to get fixtures for a bath remodel, which I needed sooner than I realized for our contractor to finish our job. An associate (I believe her name was Paula) was kind enough to sit down with me and go over what type of faucets, valves, and shower heads I would need. She helped me order the right ones that also matched the style of the bathroom. Such great customer service and we are super pleased with the choices she helped us pick out!”
“Talk about service after the sale!This showroom doesn't actually sell the appliances. But you can learn about them ahead of time.After you own them, you can go back and take a 3 hour cooking class that is really helpful.Everyone who works here is very pleasant to work with.”
10AM - 8PM
300 Brown Rd, Auburn Hills
Appliances
“Looking for a new tv within budget. Sean, Austin, lady manager (don't remember her name) and the guys upfront were amazing and extremely helpful. We had originally ordered one online, they helped return and found us something way better that we were looking for. Ty everyone!”
“I bought two big potted inpatients for my very shaded porch and one is not doing well compared to the other. Both were watered on Friday and today, one is very wilty looking. The price was so much cheaper than English Gardens which thr same planter was priced at $52.99 So of course, Home Depot was way less expensive at $18.99. However, if one plant dies, well them it won't be quite as inexpensive.”
“Sales associate William Hed was phenomenal with assisting us during an extremely stressful build. My supervisor honestly thought he was a manager with how efficient he was. They were surprised to find out he was just a sales associate. It looks like Home Depot needs to reevaluate William for a potential promotion. I'd hate to think Home Depot is stifling individuals with management potential in entry level positions.”
“The only reason you would have a bad experience at home Depot is because you're there not knowing what you're doing.... Home depot is not an education center..”
6AM - 10PM
29801 Southfield Rd, Southfield
Appliances
“I see some bad reviews, but I have always had a great experience here. Rented a hedge trimmer, a drain snake/cleaner, and a carpet cleaner and each time I had attentive service and the equipment was in great shape. Southfield Home Depot is my favorite even though I also go to the one in Troy. Easy and convenient for me.”
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“Great to do business with. Went overboard to make sure our transaction was fair. It is Clear that the manager at this ABC warehouse cares about and takes care of the customers.”