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January 2024 by Mitch Fetter
I had a very positive experience today with an incredibly patient, transparent, and well spoken and educated employee. I came in having issues with my iPhone and Jawan was very helpful in getting me setup with a new upgrade. He was very thorough in explaining the money saved during my upgrade, and for once, I felt as though I wasn't being taken advantage of when upgrading. I highly recommend anyone having troubles with their mobile device to visit Jawan at Verizon in Crosswinds plaza, he will take care of all your needs!
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December 2023 by Tamer El-Bohy
Ahmed and Hani were very helpful in getting us all new phones for the whole family.
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December 2023 by carrie ryles
Kevin at Verizon was the absolute best. He was very experienced and kind. He helped us with everything we needed and more. I highly recommend.
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December 2023 by N Srini
Very good customer service at Victra. They are the reason we are continuing to stay with Verizon
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December 2023 by Sarah Fuller
The best help, knowledge and patience can be found here! Always my go to.
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November 2023 by Andrew Loginsky
Darnell was very knowledgeable and helpful in finding me the best deal for a new phone. Great customer service
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November 2023 by Ron Ross
This is best Verizon Wireless store I have ever been in. I needed to upgrade a phone on our account. The two representatives were so eager to assist me with this simple phone swap. I cannot express enough how caring they were. Great customer service. Great customer interaction. Thank you!!!!
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November 2023 by Timothy Saunders
Hani has always been a stellar representative of Verizon and could not be more helpful in assisting us, we look forward to our next visit!
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September 2023 by Kathleen Braasch
Kevin us the best, he has helped me and my family for years. He can multitask a busy store and still get the job done.
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August 2023 by Teresa Hartle
Kevin was extremely knowledgeable, pleasant and kind and went above and beyond solving issues caused by XFinity mobile and the online Verizon sales rep who attempted to switch my service. I highly recommend Kevin and this store.
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August 2023 by Sandra Salvati
Excellent customer service representatives, they ask the right questions to analys the situation & get to the root cause of what you need.
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August 2023 by Mary Sczesny
This visit was the most pleasant experience I’ve ever had when needing a new phone and plan. Kevin was extremely helpful and went above and beyond.
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June 2023 by Laura
Great experience at this store. Very helpful staff.
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May 2023 by Douglas Shinkle
Great experience. Helpful and friendly staff!
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April 2023 by Anthony Nazzaro
Came in my phone died earlier that day Hani fixed it and showed me how to possibly fix it again if it happens in the future. Very polite and patient great service.