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October 2023 by Jeremy Murphy
Great place besides employees are rude
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August 2023 by Joe M.
This is for the 2870 South Otsego location. After waiting in line for several minutes to purchase diesel fuel, I found that they had the incorrect nozzle which would not allow me to get fuel. I had to go to a competitor. A gas station does not know what nozzle a diesel vehicle needs, really?!
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June 2023 by Donald Zelazny
Was heading back from Petoskey to Gaylord and stopped at a couple places in BC I like but needed gas. $3.64 at this place!!?. I said screw that and bought 2 gallons to get me back to Gaylord. Passed three places here in Gaylord 40 minutes later that were $3.12?. Over $.50 cheaperNow I get some places not right on the I-75 gonna probably be more but half a buck per gallon more is Ridiculous. I guess must cater to folks who dont really leave BC.
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November 2022 by Shannon Bruce
Very clean and pleasant location. Clean restrooms. Great product selection. Friendly staff.
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November 2022 by Andrea M
I feel like an inconvenience when I walk through the door with a certain employee working.
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October 2022 by Chris Christensen, Realtor
The hours are a bit shortened, but it's a typical Shell station
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September 2022 by andrea Major
I feel like an inconvenience when I walk through the door with a certain employee working.
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August 2022 by Imjustme
Very clean and pleasant location. Clean restrooms. Great product selection. Friendly staff.
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October 2021 by Rich Clark
Busy place, friendly staff.
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October 2021 by Buddy Parkhurst
Best gas
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October 2021 by Lois Brewer
Clean building, friendly service and easy to find a parking place. I was craving cappuccino and they have it! Yummy! All the normal things in a food mart you would expect to find: chips, candy, soda, etc.
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July 2021 by Jill M
Very rude cashier. It’s the same lady I’ve encountered on several occasions. I went in there july 4,2021 in the morning around 9 and asked for a 5 hr energy. I got a dirty look and a big sigh like it’s some big chore to grab it. If it’s to much work to grab them then put them out for the customers to grab. Like every other store does.This has happened more then once. I’ve gone in there multiple times and the same lady does the same thing. Acts like it’s so hard to grab it & gives me the dirtiest looks. And then I pulled out my money and went to go hand it to her and she just stared at me with a dirty look and after a minute grabs it. Im convinced she hates her life. I’m SO friendly and nice even after she is so obviously rude. I learned my lesson though after the 4-5th time of the same thing happening. That’s why I’m finally writing this.I don’t understand why the hostility. Is it just towards me? Or is she like this with everyone? I just don’t understand I’ve always been nice when I go in there or any store for that matter. I’ve worked in customer service positions before & I know people can be rude so I make sure I’m overly nice.I won’t be going to shell anymore. I will just go down the road to bp or louies.
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June 2021 by Sherri Clapper
I will not go into that gas station again until one of the cashier's is gone. She is not friendly, has a horrible attitude and definitely should not be working in customer service at all! If she doesn't like her job then maybe she should fine another one.
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June 2021 by John Craig
Not very clean,one particular cashier is always crabby
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June 2021 by Josh
Cashier isn't really ambitious
