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February 2025 by Bryce McCumber
Carr Telephone Co is the worst internet service provider I have ever experienced. Their service constantly goes out and you are lucky to get 10mbps. They charge stupid high rates for awful speeds and terrible customer service. They are extremely rude on the phone and act as if you are doing them a disservice by being their customer.
The only reason we used them is because they have an internet monopoly in Carr Settlement. Therefore, they think it's okay to treat their customers terribly, because there are no other options.
Edit: LOL they replied within an hour. That is the fastest customer service I have ever seen from Carr Telephone. Apparently all you need to do is make a negative review whenever your wifi goes out (which is often)
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January 2025 by Mandi
Probably the worse internet I've ever experienced
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August 2023 by Kevin Obrinske
I got internet for my cabin they helped me get the correct router and offered me a used 1 for half the price plus just billed me instead of charging me there good service
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April 2023 by Kimberlee Nixon
Super nice staff
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March 2023 by Snickxrs
Never returns phone calls
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March 2023 by Carre Haynes
This company is so wonderful and helpful !!!! I honestly can say that these past reviews are incorrect. They are ALOT better than these other cable companies and you can talk to a LIVE person everytime. They have helped with my connections with my printer and laptop, (I was charged a small fee but it was worth it). They are AMAZING !!!!!I HIGHLY RECOMMEND THIS COMPANY TO EVERYONE. !!!!
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March 2022 by SkillfulAura52
Internet goes out at least once a day. Can never get a hold of someone after hours through the "help number", just puts me in hold. Cable and internet goes out completely at least once a month and it takes them 2 days or more to fix it.
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March 2022 by Spencer Johnson
I can't believe the blazing fast internet and TV service I can get out here in the middle of nowhere! 5 stars!
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March 2022 by Darryl Liberty
Arsal was so helpful answered all my questions great service so far
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March 2022 by Russell Payne
Now a proud member of carr telephone
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March 2021 by Cheryl Peters
Staff were very friendly, knowledgeable about their services and the local area, which was really nice.given we are relatively new.tonthe area.
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March 2021 by carol bateman
What do you do if you need service restored on holidays or weekends?
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March 2020 by William McCune
Local phone co.
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March 2020 by Jan Santos
Very friendly good service
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March 2020 by Alex Majewski
Good service and cable wyfy
