Siemans Chrysler Dodge Jeep Ram in Bridgman, MI, is highly praised for its caring and professional service. Customers highlight the staff’s willingness to go above and beyond to assist, even in challenging situations. One customer shared a disappointing experience at a different dealership, where repeated service issues and unprofessional treatment led them to seek help elsewhere. They found Siemans through social media and were impressed by the staff’s responsiveness and willingness to accommodate their needs, especially given their health circumstances during chemotherapy. Patrick Bonzani, a service advisor, was especially noted for his helpfulness, rescheduling appointments multiple times without hesitation and making the customer feel cared for. On the day of service, the staff kept the customer isolated for safety, remembered their situation, and completed the work with no issues or surprise billing. The customer expressed that 5 stars are not enough and plans to bring both vehicles to Siemans for all future service needs. Another customer praised the dealership for their honest, caring, and professional team, especially highlighting Tony’s assistance when their truck broke down near the town. They appreciated the support and kindness shown during their vacation, which helped them get back on the road quickly. Additionally, a customer traveling from out of town with a Mazda had a hatchback issue. They found John Adams at Siemans to be extremely helpful, troubleshooting the problem over the phone and providing quick, friendly service when they arrived. The positive experiences across various situations demonstrate Siemans’ commitment to excellent customer care and service. Overall, this dealership is highly recommended for its caring staff, professionalism, and dedication to customer satisfaction.
There service department does a wonderful job, I had peace of mind when I pulled out of the parking lot and that means alot to me. Also they usually take you vehicle thru the car wash before you get it back!
October 2024
Huge shoutout to Mike and his team, Tyler and Dave for the urgency they had to complete my repairs on my 2500 before our departure date. They all went above and beyond to complete the repair. If you’re looking to get your service done properly give Mike and his team a shout. They never disappoint.
July 2024
Tyler in the Service Department did a great job helping us out when another local dealership failed. We've gone back since.
