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December 2023 by dababy jellyf69
i doordashed 4 red bulls and 14 sprinkilicious donuts and they only gave me 6 of my 14 sprinkilicious donuts. i think my dasher justin may have eaten them. if not this is your fault 7/11. authorities are being contacted.
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August 2023 by Jakob Hester
Came in earlier today and the old guy was very disrespectful from the second we walked in the door (8/18/23) pretty sure his name is Chris . Very rude and hated that we even walked up to the counter
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July 2023 by David Lantzy
Only 4 of the 12 slurpees were working, they only had the largest cups, the employee had an earbud in and missed half of what I said.
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July 2023 by sean phillips
This place is horrible. They offer services they refuse to provide. Employees have bad attitudes daily.
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May 2023 by Bryan Simons
The guy working the morning of 5/19/23 is extremely rude to customers and talked down to me like a child. I was scolded for reaching in to get a donut with no glove on. A simple "please use a glove next time" would have been sufficient. My wife had a run-in with him previously for walking in what appeared to be an open store with an unlocked door. He screamed at her stating the store was closed yet there was norhing indicating that. Both simple mistakes anyone would make.
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May 2023 by Matthew Baldwin
Drive the extra 5 mins to the Grand River store. Employees here are rude and they don't offer half the merchandise they are required to have available. Foreign owned
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April 2023 by Stephanie Harding
The store is clean. They have a big selection of items!! And cashier was friendly
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April 2023 by Deez NuggeTz
Meatballs are gross but I love the mini tacos!
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March 2023 by Katie Wyatt
Never answer the phone at night goes to voicemail.
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January 2023 by Derinda Ferris
I have always had a fine experience at this store until recently. Last week I went in and turned in $60 worth of winning scratch off tickets. Purchased $60 more, plus an additional $40. Five $20 tickets. Two of the tickets were $50 winners. When I went to return them back at this same location it wouldn't allow me to because of a message I must find a lottery claims dealer and take the tickets to them with my government issue ID. I said to to the sales clerk, how can that be? They are only $50 each. She said she couldn't accept them and where did I buy them? I said here. Oh well, too bad for me. Thinking it was somehow a glitch I proceeded to turn them in at 3 other locations and received the same message. After that I returned back to the 7-11, and explained the situation to another clerk working who proceeded to tell me there had been a theft and while my tickets were valid I better plan a trip to Lansing. Are you kidding me? I was told I could reach the store owner/manager who comes in at 7am. I have tried calling four times and have yet to have someone answer the phone. They expect me to drive to Lansing to return valid lottery tickets because they had someone steal from them? I will be calling the Michigan lottery and I will not be returning to this store.
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December 2022 by Gary Pope
Went in on Thanksgiving day to buy some lottery tickets and use my debit card, Michigan lottery says debit cards are accepted for ticket purchases, gave my slip and guy ran them through the machine, I went to pay with debit card and the guy says I can't accept the card for lottery unless you buy something from the store! So I left with my son and went to BP a short distance from the 711, will not be back to this store ! And will be contacting the Michigan lottery about this Policy !
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November 2022 by Hope Brunn
Great place for early morning coffee, and the morning guy is always very polite. Driveway is weird but there's lots of parking
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October 2022 by Denise Parr
Convenient? Yes but, the staff is not very polite. There's literally 2 decent employees. Everyone else, it's as if you're annoying them by going to the counter. Today's negative experience, not being my first but will be my last. I'm sure taking my business to the place across the street won't make much of a difference but I'm no longer giving this place my money.
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May 2022 by T C.
This place has went down hill in the last couple years. My husband and I frequent this place at least 4x a week. The woman who works days is one of the rudest unwelcoming person that I've ever met. When you work with the public the least you could do is be a slight bit polite. I spend a lot of money in this establishment and to be treated the way she treats people is uncalled for. You would think the owner could do better with his employment screening process. I will not be spending my money there. Just so she'll remember me, I'm the one you told that I can't buy cigarettes if I don't purchase anything else. I'm also the one who made you fish my cup outta the garbage because your slurpee machine decided to have so much pressure it exploded all over the place, my shirt included. Instead of saying, I'm sorry about that. You wanted to know if I threw the cup away? The owner needs to get some quality help around there. Trust me when I say, I'm not the only one not wanting to patronize this store anymore. Unfortunately, I had to give 1 star to post. Get it together Sir.
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January 2022 by IMA DR
The line moves fairly quick.Clean store. I only come in for emergency cups of coffee.Coffee selection sucks, they never have all the coffee they advertise.Their coffee is terrible and way overpriced. Goto speedway.
