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February 2024 by David Alvin
Came in to get a new battery and ended up with a brand new battery and having it installed. The staff was very intelligent and helpful. Roman took the time to install my battery and make sure everything was working, great man! Would recommend!
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January 2024 by carole hokkanen
Great service and competitive pricing. Installed new wipers at no charge in the rain!
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January 2024 by Benjamin Siebert
Normally I don't do reviews, but I can't in good conscious ignore what I witnessed today. I've gone to this AutoZone on multiple occasions but today is the last. The employees are pretty good and solid EXCEPT the manger who was on duty at the time. I watched one of the employees who I've seen a few times over the years, ask his manager if he would be willing to put in a battery for a customer (outside) since he forgot his coat (the temperatures being 10 degrees). What did the manager do? He totally berated this employee, making a huge unnecessary scene out of it, then proceeded not to care at all. The employee shrugged, and put the customer first by going out into the cold and help them install the battery. Sure, the employee was at fault for forgetting their coat but the unprofessionalism BY THE MANAGER in front of the customers in the lobby told me everything I needed to know about the manager at the time. Disgusted with this dude and will be avoiding this location like the plague. I think his name was John. Y'all can still go here, I wouldn't judge, but if you don't support this type of behavior, go to a different store.
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January 2024 by Karen Taylor
Very helpful staff . Friendly knowledge staff . Helped me put in power steering fluid and checked my check engine light . Needed new gas cap helped me with that too. Thanks
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January 2024 by R S962
Stopped by for a new truck battery and was helped immediately. In and out in a few minutes.
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December 2023 by Tracie Hannah
I visited this location at 1023 Grand River to purchase some coolant for my vehicle. I was not knowledgeable of the brand needed John D the assistant store manager assisted me and went above and beyond to make sure it was put in correctly. He was EXCEPTIONAL!!!!… I highly recommend him if you visit this store.
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December 2023 by Sharon Hill
The Gentleman was friendly and saved my name to the product l asked for on the phone. He was kind and thoughtful. Thank you.
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December 2023 by Jessie Anderson
12/03/2023 J Cotie at AutoZone gave us Very good service and helped us understand the reason why our engine light is on. He is very knowledgeable and gives very good service! AutoZone in Brighton MI is the best auto parts store around. My Husband seems to find everything he needs here for our vehicle. The staff are very helpful and knowledgeable.
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November 2023 by Paul Miller
Installed a new battery for me in about 10 minutes. A great experience!
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October 2023 by Amanda Scharp
Anthony was incredibly helpful and patient and answered all my questions. Give that man a hug and a raise
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October 2023 by Josh Murray
Laura is absolutely amazing! She was able to help me with my car battery and was very knowledgeable about the process. She was super friendly and had a smile on her face the entire time.
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September 2023 by Harvey Walker
I had a disappointing experience at AutoZone. The customer service was lacking and the parts I purchased didn't work properly. I felt rushed as if i was being a burden while trying to get car parts. I believe the gentlemans name was John.
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June 2023 by Joseph
Had a simple question and someone couldn't take 30 seconds out of their day to help out. I walked out after about 6 minutes of waiting and figured it out on my own. I'll go to O'Reillys or advanced auto parts from here on out.
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May 2023 by Ray
Roman is always a very informative and conversational. Makes the process easy and enjoyable. Always enjoy when we have him at check out.
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May 2023 by Ann Rouse
Excellent customer service. They took their time to help me find where my warranties were I had 4 different phone numbers for them to look through. They handled it with their great customer service. I appreciate all of them that work up there very much. knowledgeable about the parts you need to pick up. Thank you Laura and John for your kindness and Help !!!
