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November 2023 by Brittani Harvey
Would never go here again. Brought in my car for 2 back tires and alignment. I spoke with and explained to 2 workers how it was imperative my alignment got done after a recent accident. It was noted on the receipt to “do if out”. Spoke to a 3rd employee while checking out and asked if it got done, he said yes and told me “it was” when I asked if it was really bad. I left and when I got on the expressway to get my son from school, I could tell it was not right. I called up there & the employee I spoke with said they “didn’t even put it on the alignment rack” let alone DO an alignment. So I had to drive back there and while checking out (they did get me in and done fast for the alignment tho) I paid $150 full price (more than their website quoted me) and got told “sorry bout the miscommunication”..not sure how so many employees miscommunicated, but I would recommend to anyone to go somewhere else.
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October 2023 by jerry mcgue
Recently, 10/13/23/,took two of our cars in for brake and tire inspections before winter. They recommend brake pads, rotors and tires for both cars before winter.The very poor review is because they had completed pads and rotors on one of the cars several months earlier. It went wrong for them because the previous service was recorded under my sons contact information not mine. They thought they were wide open to over diagnose needed service.I WOULD NOT TRUST THIS SHOP AGAIN AND SUGGEST YOU LOOK ELSEWHERE.
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October 2023 by Mike White
Nick is absolutely the best guy there! Multiple times has taken good care of me answered questions in detail and broke down quotes to a T. He’s always friendly and polite and customer service is too notch! I’ll definitely be back if I need service on my vehicles. Nick deserves a raise!
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October 2023 by Al Cockerill
Bell Tire sold me a set of blizzak tires and said that these are going to be the best tires you have ever had. Unfortunately they never told me that you can't use them in temperatures past the winter. After 10 months, I noticed that the rears were wearing down to the wear out marks and was very concerned. I was driving in the rain and completely lost the rear end of my truck at I23 and I96, (went completely sideways), Thankfully I recovered before slamming into the wall. I immediately went to Bell Tire and told them what happened. They told me that I had "Winer Tires, and they are not for year-round use." I said that would have been nice if I was told that before I bought them. All I received was, "Sorry". I asked, Can you help me redeem some of the $1200 I spent? The answer was I can sell you 2 tires at $612 to replace the two rears and then you can come back when the other two tires are worn out. I left and went to Spartan Tire and replace all 4 tires. Yeh I nearly smashed or killed my self, and they couldn't care less! Thanks Bell Tire for your help and lack of concern!
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October 2023 by Dennis Sprague
After having a bad experience at the canton belle tire I tried this location. Glad I did, they did a great job and were quick and professional.
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September 2023 by Donald G. Francis
Went to this location for a wheel alignment. I had one done at a different Belle Tire location before and was happy with the service. When my vehicle was done, the cashier told me my service was $139.99, which is their $99.99 alignment PLUS the unlimited alignments for a year for an extra $40. I knew about this because the other location OFFERED it to me. This location just automatically added it on without my consent. When I questioned my total and told him I only wanted the alignment and not the extra, he told me, "oh, it just automatically defaults to that price" and he adjusted the total. The service was fast and friendly, but this tactic of adding on extra fees "by default" left a bad taste in my mouth and I probably won't be back. So buyer beware...know what your service costs are upfront and question anything that doesn't sound right.
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August 2023 by novanae
I came in shortly before closing, thinking i was bothering the staff with a leaking tire purchased at Belle Tire , but at another location last week. The representative was incredible, he promptly told me that he would do more than just put air, but find out what happened, i cannot believe the difference , and how courteous, and professional, and fixed it. Makes me want to move BACK to Brighton. Thank you
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August 2023 by Mary S.
I bought 4 tires from Belle Tire several months ago. One front tire was leaking when I drove it out. I have one car and live alone, so I cannot be without my car. They couldn't fit it in in a timely manner. And the leak was in the valve that they installed! Now I have another tire leaking, and they would not make time to take the tire off and put on the spare. Again, difficulty with getting service. After the 2nd experience with my new tires, I will not be returning. VERY poor service.
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July 2023 by Joseph Harburg
They are decent. Same old pushy salesmanship (I know they gotta do it) as every other place. Service is good though. Zegoida. ?♂️
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July 2023 by Jake Parker
Belle tire does not stand behind their work and how all four rims before the tire change was in immaculate condition until now. It was 2021 Chevy Silverado that never got new tires outside of the factory. If you knew me personally, I will guarantee you that you would understand how careful and diligent with my vehicles. I have decided to move my tire procurement to a different company….It is not my job to figure out how all four rims have the same marring marks on all four rims. It can be something as simple putting them face down on the concrete or leaning them face down on a concrete wall or etc. all I know is that they are messed up after the tire change and they were perfect before.I noticed that Kipp Love has the same markings as I do and is there a repeat issue???
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April 2023 by Kipp Love
All I needed was for them to put my tire on my new rim. This is how they returned them to me and then tried blaming me saying all his men are honest with him and would never do that to a rim . That location is not worth any stars, customer service sucks and I definitely will never recommend them to anyone who cares about their cars!!!
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April 2023 by Craig Perry
I've purchased tires and had occasional repairs performed at Belle off and on over the years. They seem to waffle on performance and several times I've been told that additional work is suggested when it's not really needed. I would not recommend them for anything other than tires and strongly suggest shopping around.
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April 2023 by Joe Hyrkas
Zach, Jake and Aaron team took care of a horrible shake from unbalanced wheels that were installed at a different local shop. The “other” shop left parts from old TPMS sensor and what appears to be part of their mounting machine in the tire. Will use Belle Tire in future.
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March 2023 by Sean Kuehnel
Excellent service as usual. I have never had any issues with the service at the Brighton store. They are always friendly and helpful and had my vehicle done by the promised time.
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March 2023 by Stephanie Bennett
These guys have always dealt fairly and honestly with me and I was a single mom with an elderly dependent. I have highly recommended them to every friend with car trouble that has come to town. I especially have enjoyed their alignment membership with my elderly cars predilection for going out.The only issue I've ever had was being convinced I had a bearing going (yet again, don't get a Saturn Ion) and them insisting they couldn't hear the noise or feel anything so I trusted them and went on my planned out of state trip.Ended up broken down with, no surprise, a bad bearing in the wrong state. Costly repair and missed work for two days, should have pushed them harder. They don't lose a star though because it's half on me for recognizing the sound but blindly trusting.