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November 2023 by Fred Alejo
Moving is always a stressful endeavor. Kevin is the consummate professional. Very easy to chat with, super helpful and very communicative before and during and after the set up process. I highly recommend working with Kevin.
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November 2023 by Mark Peters
The facility is kept in a clean manner. No problems or issue's with anything. The staff is really great and helpful. I would recommend and have to anyone.
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November 2023 by Ignitable Gecko
It was a short stay for me, but I was treated with the utmost respect and hospitality from Kevin. Quick and easy move in process. Definitely recommend!
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October 2023 by NR
Overall, things seem nice at this location. The gentleman at the office seemed like he really wanted to help me get the right size storage units for my needs. To be honest, no one really wants to rent a storage unit, and the company is acting like I won a car or my dream house with multiple emails asking for reviews. A simple thank you and a hand shake is all that's needed. It also seemed like the change in company names hasn't been as streamlined as they would like it to be. I didn't have an hour and a half to get everything squared away, and I had to leave my payment information with the office and get on with my day. Hopefully, this review will stop the daily emails I am getting asking for a review. Thank you for having a storage unit in a great location and good hours for the customers to access their units.
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October 2023 by Paige Field
Signed up in person. Kevin was at the front desk: he was extremely friendly and helpful. Apparently it's still locally owned (though nationally managed) which makes me feel good about customer service should anything happen.There was a $12 hidden fee on insurance. It's still a competitive rate altogether. I haven't had to claim insurance on anything - but it says in the brochure that they require proof of ownership and location (which makes sense) but I don't trust them not to be sleezy about it. Don't really think anything will happen though - so it should be a non-issue.
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September 2023 by Sam Sends
Lisa Foligio told me this place has the best customer service of anywhere she's been. Kevin is truly a great asset to the team, the customer service we received from him is exactly what keeps us here!
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August 2023 by David Henninger
Great storage facility. But the reason to go there is because of the manager up front. He a straight forward guy that looks out for the whole place.
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August 2023 by Kaitlin Sims
We rented from National Storage for 2+ years and are beyond happy we selected them for two of our storage units during our time in our apartment prior to moving this past month. The unit was clean, easy to access, secure and there were a variety of sizes to rent. We were very pleased with both of our units. Kevin at the Brighton location is very helpful and easy to reach if any questions or concerns arise! If you’re in the Brighton or Howell area I highly recommend renting. We’d certainly return if we ever need additional storage!
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August 2023 by Evan
Pros:Kevin was great! He was super polite, helpful and knowledgeable of the company and facility.Cons:The facility is outdated and needs a facelift. The monthly price seems a bit high for what you get. I also don’t appreciate being forced to carry insurance.
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August 2023 by Hello Sunshine
My experience with National Storage after like 80 months was awesome. Always there to answer any questions. Great experience. Feel like I’m saying goodbye to old friends. If needed I’ll definitely go back for my storage needs
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August 2023 by E Smith
Easy in, Easy out ... Go see Kevin at Nat'l Storage on W.Grand River in Brighton. He made things happen for me quickly when I needed basic storage RIGHT NOW! Offering fair rates, clean units, and a FREE lock. Can it get any better? I don't think so!
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August 2023 by Mike Helmick
Kevin did a great job getting us setup with a unit and was very prompt returning our calls.
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July 2023 by Vincent C
Kevin was a wonderful to deal with and very helpful when it came to answer any questions I had.
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July 2023 by J V
Had an overall great experience at the Brighton, MI location. Kevin was great to work with and was very helpful! Would definitely recommend this storage facility.
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July 2023 by Angela Tripp
Kevin is very helpful and knowledgeable can always be reached to solve all my questions Kevin's very professional at his job