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December 2023 by Katie Hartman
Excellent customer service. I used instant message service to ask a question regarding use of gift cards online. I immediately got a response at 8:30 pm and someone helped me with my order. Took my gift card information and issued a payment for remainder due. All over text message!
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September 2023 by Renee Allen
Great bike shop on outskirts of Brighton. Good parking . Easy to access w bike for repairs. They redid my canondale and completely nailed it.! Friendly and community minded owner . I highly recommend.
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September 2023 by Aaron Stimmell
We stopped in with a bike in the back of our truck that needed a tire work. Matt helped bring the bike into the shop and fixed the tires while we waited. Very friendly, knowledgeable and gave true customer service! Amazing - you just don't find this kind of service anymore. Great selection of bikes. We will purchase our next bike from this shop.
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September 2023 by Susanne Vontroba
Friendly, knowledgeable staff. Have been using them for maintenance on my bike for many years, and always do an excellent job. Today they helped me purchase my new Alight Liv bike , I even got to test ride it out back! I will absolutely be back to D & D in Brighton again!
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September 2023 by Charles Lobert
Very helpful and knowledgeable staff. Helped my wife find a good helmet and look at some bikes she was considering. Didn’t pressure but were happy to answer any questions. Will definitely return.
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September 2023 by Patricia Crane
Love D&D bikes! I bought my Giant electric bike there 4 years ago and they still do adjustments for free! The staff is knowledgeable and very helpful. Highly recommend them!
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September 2023 by Marjorie Wiggle
I just moved back from Arizona and noticed my bike had a front flat tire. I had texted before the holiday weekend and they quickly responded. I took it this morning when they opened and they changed the tube on the spot. Very friendly and efficient.
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September 2023 by Angela Larson
Customer service gets a 5 star rating at the Brighton location. Patrick fixed my bike right up and took the time to explain what was going on and how to prevent future flats and gear issues. This is the 2nd time I’ve been to this location after I bought my new bike and I can’t say enough about the level knowledge and customer service I’ve received this far. Thank you again!!
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August 2023 by Laura Heise
Patrick took the time to help me find my perfect bike. He explained all of the differences of the brands and the way the bike I chose worked. He was very friendly and helpful!
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August 2023 by Robert Warner
I needed a tube for my tire. The part was in stock at a reasonable price and the associate even offered to replace it for me. There is a great selection of bikes and the staff are very knowledgeable.
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July 2023 by Kim Murray
What a terrific experience at D&D Bicycle! Greeted with a smile, fixed the problem on the spot, price so reasonable! The shop is clean, attractive, and well-stocked! We were super satisfied! Thank you!!
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July 2023 by Baylee Jackson
Great experience! Knowledgeable, friendly, and outgoing staff members. Will definitely be back!!
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July 2023 by Julie Karwick
Very knowledgeable. We have purchased bikes from them before and it was a great experience. Would recommend to friends and family.
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July 2023 by Mike Shaub
Super nice team, very friendly and efficient. Took a couple of bikes in for repairs and got the work done in less than an hour for less $$ than I expected to pay. 100% recommend this business.
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June 2023 by Joseph Legato
Melody did a great job working with my son to find the right bike. They connected over Harry Potter, sharing her favorite bits and hearing his. We went with a Giant in a 24” size. We are ready to hit the trails and send people over to D&D Bicycles!
