eSigns.com is a company with great customer service and an easy-to-use design interface. Customers love their custom signs, including write/erase boards, backdrops, and retractable signs, which arrive in perfect condition. The quality is always great and the prices are reasonable. They offer a very fast turnaround and shipping. If an issue occurs, such as an incorrect shipment or a proof delay, the company works diligently to correct the problem, including upgrading shipping to ensure timely delivery. Customers appreciate that old orders are saved for easy reprints. Many are repeat customers who consistently have their expectations met and will definitely order again.
After 10 years of working with them, I had to cut my small business with them. As usual, when they start getting bigger, they lose customer support and loyalty.It's petty, just for a $15.85.
June 2023
I ordered two truck magnets and they fell off on the highway after 4 weeks of limited use. I contacted customer support and they only offered 20% off because I couldn't provide photographic proof of the product defect (silly, as I couldn't find where they fell off) and it was over 30 days from time of purchase (by one week).
March 2023
We love our signs! We ordered a custom backdrop and a retractable sign with a stand and they both came in perfect condition. We've already used them both at an expo to promote our business. We will definitely be ordering from eSigns again!
