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December 2023 by L Gatt
My husband loved his Christmas present. They have a wide variety and several different choices. It’s a pretty large jewelry store. The staff was friendly and very helpful. Thank you
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December 2023 by Maureen Hill
FAO produced a BEAUTIFUL piece of jewelry for me to present to my daughter on her 20th birthday. I gave them the diamonds and gold and an idea as to what I want. They came up with sample idea. The finished product was completed within a 2 week period. Just in time for my daughters 20th Birthday. I'd recommend FOA to anyone interested in jewelry. Maria and Entire staff was friendly, professional and knowledgeable... they went beyond my expectations! GREAT JOB!
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December 2023 by Scott Young
I have been a customer of FAO for over 25 years, as John and his staff have always made me feel like family and always provided me with quality jewelry for every occasion.I have purchase engagement ring, wedding ring, earrings, necklaces, pendants and recently custom wedding anniversary band and I’m always very happy with the quality and service!Scott Young
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September 2023 by Carol Taylor
Needed 6 watch batteries replaced, they were back in my hands and working correctly in less than 35 minutes with a discount due to the amount.Also, worked with Emily to find a mothers ring for our daughter, after looking through the extensive catalog and samples in the store, we decided to have it made, couldn’t be happier with the help she gave from prices to suggestions and promptness in following through the process. I know the ring will be the treasured Christmas gift our daughter has wanted!
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September 2023 by Deb Fassero
I highly recommend F.A.O. Jewelers! I wanted to have an heirloom made, so I brought in my old jewelry along with some pictures I liked. Miss Jodie designed the most beautiful piece for me. Emily kept me informed throughout the process and within weeks I picked it up. It's just beautiful and exactly what I wanted.
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August 2023 by Peter Fischer
Best experience we ever had…. We bought a necklace and had a Swiss Gold coin from my sons Grandpa framed to be worn together with the necklace. My son loves it and wears it 24/7.Thank you again for your great service!
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June 2023 by Ann Posuniak
This Jeweller was so great! I brought in an antique ring needing repair. After carefully assessing, he set a reasonable price and a date to pick up.He knew the ring was meaningful to me and that I was travelling soon.The ring was ready the very next day and it is restored to one most beautiful! I loved the work done and the great service!Thank you very much!
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June 2023 by Timothy Baird
Owner is friendly and welcoming. He cares and listens to what the customers say and won’t hesitate to make something good out of a bad situation. He will work with you to cater your needs, while offering friendly and helpful, alternative solutions.
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June 2023 by Kenji Osaki
Best.experience I have ever had buying jewelry. The listened to what I was looking for, made sure we were looking withing my given budget, and ultimately help me pick out a fantastic ring. I will absolutely purchase here again, If you're looking to purchase some jewelry and would like to be treated like a friend and not as a customerI highly recommend shopping here.
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June 2023 by Nikki Skolnik
I went in to add an extra band to my wedding ring. My ring was 15 years old and the designer was discontinued so they had to make a new one by scratch. Sophia was able to help us out and she was fantastic! She had great communication with us and kept us up to date on when my ring would be done! I would highly recommend going here. The entire staff was great! My ring came out fantastic! Very happy
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May 2023 by Jordan Worrall
0 out of 5 stars they have the nerve to offer 50% less than scrap value on my jewelry despite the fact I have been shopping here on and off for years $1,200value offer amount $550
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May 2023 by S. Ann
My husband and I came into the store, not knowing exactly what I wanted. Emily was very helpful in narrowing down my choices. I have always loved emeralds and Emily found me the perfect one!!
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May 2023 by Casey Potts
I was in recently with my husband to have "maintenance" completed on my current wedding band purchased from John 20 years ago and to pick out an anniversary band to compliment it. Emily took the time to show us several selections and was genuinely interested in helping us find the perfect one! Overall, the customer service at this jewelry store is top-notch but Emily truly shines!
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April 2023 by Cindy Close
I went in to FAO jewelers to have some jewelry cleaned and checked. I was so impressed with your customer care. The quality of care was amazing. My ring looked brand new.Thank you for all your help and kindness.
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March 2023 by Lorae School Email
I’ve been there several times and I have not been able to leave without buying something! I kept losing my anklets (bought somewhere else) so a good friend told me to try them! I’ve had these for over 4 months now and it was a chain that they made into anklets for me! This was the suggestion from the jeweler after learning my history with anklets! I’ve had these 2 the longest and they are very sturdy! I was so pleased that I bought a chain too! Now my ring didn’t come from there but I lost over 100 pounds and they always clean it for me and I have a quote to get it resized which I may do! This place is awesome and if you haven’t been in Go!! Service to the customers is past amazing ?
