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January 2024 by Elizabeth Dudley
The people that work here are wonderful. They are really friendly and go out of their way to provide exceptional customer service.
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January 2024 by Hannah LaVake
I usually ship online but needed help with shipping an international package. The woman who helped me was so sweet and made the process so smooth and fast. Will come back here if i need help again. Thank you!
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October 2023 by Jennifer Smith
Michelle and LaVonne (sp?) we’re so very helpful when I had a large rush order. They got everything printed and bound in a short time for me and we’re so friendly. Would definitely come back to this location.
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October 2023 by AGLS Process
It was like a sauna inside, I was there 40+min & even after 2-3 customers mentioned how warm it was in there, they still didn't adjust the A/C. Also could hear more than one employee coughing and hacking like crazy, I guess they were keeping it warm in there to sweat out their colds, while getting all of us customers sick.
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August 2023 by Alicia Fresch
Fedex saved the day! I called the store in a frantic panic. I had missed the most important sign for our event and needed it that day with only 60 minutes of their store hours left. I called and spoke with Michelle to see if it would be possible to get a poster printed that quickly. She went above and beyond what I asked. She printed and mounted a poster on foam board and saved me! I can’t express enough how much I appreciated her help, and the extra mile she went. Thank you!!!
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July 2023 by Tina Knapp
Went in to do some color printing. The kiosks would not read my flash drive, so Donovan told me he could do the copies at the front counter. Neglected to tell me that he was going to charge me more per page as well as $87.50 for a "Priority Print" because he printed it behind the counter. The price per page should have matched what the kiosk would have charged me, as its not my fault the kiosk couldn't read my flash drive that his computer had no issues accessing. It was complete sticker shock that I was charged $354.53 for 98 double sided color copies. I could have purchased an entire printer for this! Do not use this service here! Make sure that you have them give you a complete breakdown of your fees before you have them print for you!
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May 2023 by Lex Happinessisyou
Donavan and lavonne were great! Donavan went way beyond in his customer service. I was trying to help my 80yr old dad & my hand is hurt, in a brace. Donavan was kind enough to help us out. Went above and beyond! Thank you!
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May 2023 by Dean Brisbois
Worst Fed Ex ever! I will drive anywhere to avoid this place.
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March 2023 by Jmjm Rrrr
Open on Saturday while other locations are closed. LaVonne was very helpful, cheerful and efficient.
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March 2023 by Christopher Hohmann
Watch out for this store. They willcharge you fees and not tell you about them. I caught them trying to charge $30 for a priority rush that they never explained to me. Plus, they weren't nice about it when I caught them. ?
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February 2023 by Jerry Peach
FedEx is a joke. Yesterday morning I shipped a letter (a cashiers check) meant to arrive at 10:30am today in California. It still hadn’t arrived by afternoon. Tracking said sometime today. I tried to speak with FedEx central (branch office couldn’t grant refund,discount or even an explanation)…you can’t reach a person or even leave a message. The automated message system basically told me same thing I already knew: Package is scheduled for the end of the day. Absolutely and positively avoid this company.
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October 2022 by Sarah Boeving (Malevolentmask)
Super helpful staff. Helped me through purchasing and printing a prepaid shipping label. Mostly was worried about the overall shipping process since I had some time sensitive documents and they were very informative.
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September 2022 by Melissa G.
The ENTIRE STAFF is AMAZING!!! Friendly, informative, quick turn around time. Customer service is exceptional. 5+ stars. My go to place. I highly recommend.
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July 2022 by Denise Bradley
Least helpful FedEx store to which I’ve had the displeasure to visit. They have refused to ship the exact same boxes which other FedEx locations have had no issue shipping. The service is abysmal. The staff acts as though the world is coming to an end. I cannot in good conscience recommend anything about this store. After approximately 10 miserable experiences with the staff in this store, I really do not understand the problem with this particular location. It must stem from their management.
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May 2022 by Robert Barto
I'm honestly not sure why the rating for this location is only 3 stars. I've been here a couple of times with good service. Today I had to return an international shipment and the woman helping me was super great. Outstanding customer service. Thank you.
