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April 2023 by Ema Cuturic
They didn’t want to help me because they were closing in 10 minutes- “Monday would be better” for you maybe but not for me. Unprofessional
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June 2022 by Karen helmkamp
I've banked with them for years and the staff has always been great.
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May 2022 by Brittany Breece
I've never had to wait in line at this branch. Whenever I call tellers are friendly and do their best to help with any questions I might have. Living in New Hudson I drive to Brighton to work with the employees at this location.
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August 2021 by Cynthia Wallner
Everytime I come here empty lobby yet 15 minutes at least to stand in line. I just walked out after 15 minutes unranked on a Friday afternoon. Ridiculous this isn't the 1st time. I will be now using all other branched but this 1
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July 2021 by Max
Was fast and easy
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December 2020 by Sh'Kniya Rogers
Perfect for someone new to banking. I enjoy this bank.
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December 2019 by Geoffrey Fuller
Worst bank I've ever dealt with. Staff were rude and unwilling to assist me. I would highly recommend going somewhere else.
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February 2018 by Kurt Alder
Very friendly staff. It amazes me how they bled me dry with fees while being so nice.
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December 2017 by Paul P
Exceptional service - Makes you feel like family
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August 2016 by MsTami68
If I could give them a -10 I would. I have had accounts at Flagstar for years. I always run my checking low and have a healthy balance in my savings. Have had alerts set up so if my checking got below $300 I would receive a text alert. Well, with one of their banking system updates my alerts were blown out and over this past weekend I was billed almost $100 for the bank to electronically transfer money from my savings to my checking. When I called and inquired, they refused to refund my money. If it had been at all my fault, I could understand. However, that was not the case. This is theft as far as I am concerned. Consumer beware!!!
