Geek Squad
Hours:
8487 W Grand River Ave, Brighton MI 48116 Hours
About Geek Squad
Geek Squad offers repair, installation, and support services for a wide range of technology at over 1,100 Best Buy stores. They fix most makes and models of computers, tablets, TVs, home theater systems, car stereo and GPS devices, cell phones, and home appliances. Customers appreciate their fast, friendly service and helpful staff. In one case, an agent went above and beyond by helping a customer find a tiny screw, providing it for free, which showed exceptional customer care. Another customer shared that the team explained the warranty process clearly and provided realistic expectations for repairs. The staff, especially one named Jordan, is praised for being caring, knowledgeable, and dedicated to fixing issues efficiently.
Most Recent Reviews
April 2025
Ryan just helped me find a tiny screw that I probably wouldn't have been able to find at a hardware store--and they don't even sell, so he gave it to me. That is extraordinary customer service!!
August 2022
The entire team is awesome and really, sincerely cared about fixing the issue I had. Jordan especially gets a shout out give this young man a promotion. He is awesome.
November 2021
Not as helpful as I would have liked but alright I guess
More Comments(29)
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