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June 2023 by Paul Houle
Understaffed as is the case most days. To compound the matter, only about half of the service desk side self checkouts were working. The other set of service desk side self checkouts weren't even open. The staff that was there were trying their best, but it's still frustrating. The store was clean and well stocked at least.
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June 2023 by David Frederick Baldner
Saturday late morning, a very busy time, and we are all herded into the self checkout to pay for their overpriced foodstuffs. Not one real person available to take our money.Thousands of employees pushing the bigass blue karts gathering groceries for someone, not one of them can lift up their countenance and say hello to a customer.Thousands of new gimmicks to get you to buy More, under the guise of Save A Dollar If You Buy Ten Of These Similar Stickered Items. PURPOSEFULLY CONFUSING! EITHER PUT SOMETHING ON SALE OR DONT!!! STOP TRYING TO CONFUSE.Really getting sick of this place.
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May 2023 by Тролль X.
I stopped in Friday 05/12/23 and was in line at the U-Scan. I had stopped into the store on my way into work, and I was precise with grabbing my few items and getting into line. Once a kiosk finally opened up, a Kroger employee waiting towards the front of the store (whom I thought was the U-Scan clerk) ran to the open kiosk, cutting me off, just to scan her cigarettes.... Wasn't even quick about it after she got to the kiosk either, even she had to wait for the actual kiosk clerk to come and authorize her purchase...It was an extremely rude and unprofessional thing to experience as I started my day. And afterwards I was in a rush to get into work after that delay.YOU CAN DO BETTER!
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May 2023 by Yolanda Holter
Kroger offer All your grocery needs with a friendly pharmacy too. Employees were cheerful and very helpful.
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March 2023 by Tonk Toink
Murray's cheese counter is very well stocked. The nice cheese ladies who work there have tips for pairing different varieties with drinks and other food and tell you what's on sale. ?
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February 2023 by George Siegle
Shopping online and picking up is really the only way to go for this store. Be prepared in person for no registers with cashiers, self check out only and a long line. I should not have to wait 15 minutes to check myself out. Forget about running in to pick up something quick. It better be a trip that's worth it to wait this long to check myself out.
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January 2023 by colleen Gaiefsky
Frequently use this store and love it!But I feel it’s worth mentioning to save someone from making the same mistake with there catering services. I yet again left on a holiday without the platter I ordered because of some manger not checking names on the orders. Yet again my order was given to someone else. Buyer beware!!!
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January 2023 by Rachel Appold
Needs a better checkout layout in place for how many people visit this store, I solely do pickup orders now to avoid dealing with checkout lines. Produce section is usually picked over and the rest left is just covered in mold. Meat packaging and checkout bags are low quality and rip super easily these days.
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December 2022 by Chris M
Ive shopped here for the last 5+ years weekly. Downhill slide since the remodel and it ain't over.No cahsiers and all U-scan suck, but I can deal if i have to. What I can no longer deal with is the Deli. As a major profit center for the store, you'd think management would want to fix it, but nope. They're either never open or the servers are very rude, act as I'm an inconvenience and refuse to change the slicer thickness settings. Wasn't the case 2+ years ago.After stopping in and not having any one behind the counter several times, I finally switched to online pickup. It was great for the first month or so...but the last 4 to 5 weeks I have specifically put thinly sliced on my order. What i get is lunchmeat that is sliced at around 1/8" thick, and that is not an exaggeration. Think spiral sliced dearborn ham - that aint thin. Excellent service, 30 to 40 bucks on lunch meat to have it essentially so thick I have to cut it with a knife rather than being able to eat on a sandwich. Also awesome that instead of enough lunch meat to spread over a week's worth of sandwiches I have enough to make like 3 because each slice is 1/4 lin mass.And the bonus round? Some of the produce in the online orders I've been getting is basically rotten. Like cauliflower with flies, super bruised bananas, and wrinkled tomatoes.Firstworld problems I know...but shopping here is like paying to beat yourself down...now actively searching for another store. Corporate should really assess management here. Short term maybe profits will go up but long term you're driving people like me away.
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December 2022 by Erin Raben
This is a review on the deli only: It’s clear you need help, not sure if the pay it too low or what but the hours are limited and even then sometimes not open when it’s says it should be, the staff is unfriendly and has zero sense of urgency! It’s very frustrating & disappointing as I like shopping at Kroger and love Boars Head meats.
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November 2022 by Jess B.
Not a fan. I rarely come here because it's not convenient. Tried paying my electric bill twice over the summer and there was no staff at the service desk so couldn't. Shame on me for not updating my debt card on auto pay.Aside from that, went today to try something different. I like buying the Home Chef meals. First off, the layout of the store is silly. I hate that the isles are cut in half. The produce section is pretty small. I had a question about apples and the person doing stock didn't want to be bothered.The frozen vegetable area is also a mess! No organization at all.When it was time to check out there were a bunch of uscans and two registers. They were the updates self check outs with the belt. I waited 20 minutes in line to be checked out by a cranky lady. Their bagging system is not good. I bagged myself which isn't a big deal, but it would be nice if they could bag as they go.
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November 2022 by George Bush Sr.
All lanes closed except for self checkout. Now they have us ringing up our own goods, they also have us bag and reload the cart. We saw handicap people struggling while the attendant just stood and watched while all along a line was starting to form. Horrible store.
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October 2022 by Sharon M.
This review is for the pharmacy. The staff is topnotch! I transferred prescriptions here from Meijer, the service is MUCH better! My family gets their vaccinations at this store and we have been very happy with them. Well done Kroger Pharmacy!
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October 2022 by Eurithra P. Daley
One of the nicer Krogers around. I often find deals on fancy goodies from their expansive Murray cheese collection, along with personal guidance from the cheerful & knowledgeable women at the cheese counter. Always a pleasure, they're great.??? A+
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October 2022 by Jeffrey Allen
Customer service closed more often than it's open. The manager (gentleman) walked by to the 4 of us waiting for someone to maybe come back and said sorry you're out of luck.
