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September 2023 by michael harmon
I normally try to shop local companies when possible. After being treated like a liar and cheat at Northwest, I will shop big box stores rather than deal with the arrogant snob I had to deal with.I tried to return a product that was missing a part(looked to be re-packaged and resold as new) and was called a liar. HomeDepot looks better after dealing with this chap.
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September 2023 by Jeff Petack
They always have the hard to find items and are always very helpful. Great place!
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February 2023 by Sandi DeBruyne
Not very happy about their return policy. Purchased a part we thought would work, got home, it won't, called back and they said they would not accept the return. It literally was a couple hours later which includes our hour round trip to go there. So disappointed. Guess I'll be shopping elsewhere.
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October 2022 by Sandie
The elderly man in parts was rude and extremely condescending! I won’t be back. Lowes is right down the street.
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October 2022 by B G
One employee said that a part could be returned the next time we spoke he said that we couldn't return it. Dishonest and untrustworthy, no longer giving them any business. Save yourself the trip and buy elsewhere so you can return the part.
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October 2022 by Bob D
Expert advice from counter staff. Extensive selection. My go-to place for plumbing supplies.
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June 2022 by Sherry Bradley
What a great company! They went out of their way to fabricate a special fitting for us that we couldn't find at any hardware or plumbing store! They went above and beyond for us and I cant thank them enough! They sure know their stuff! Nowadays your not going to find this kind of customer service at many places. I highly recommend Northwest Pipe and Supply for any of your plumbing needs! Their prices were very very reasonable as well! Thanks for saving the day for us!
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May 2022 by M Eck
As always, they had what I needed. Friendly and knowledgeable service.
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May 2022 by Dan Arant
Super friendly, knowledgeable, and helpful staff! Needed some professional advice on how to tackle a bathroom issue and they were able to help. Would definitely recommend over a big box store!
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April 2022 by Pino Colone
Matt was amazing. You can tell he likes his job. He went out of his way to help me solve my problem and find my parts. He knows his stuff and is just as personable. After going to several big box stores and other plumbing stores, Matt finally listened and knew exactly what I needed. He even answered questions I had after I got home! I would not hesitated to recommend Matt at Northwest Pipe and Supply.
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October 2021 by Ewalt Schultz
Be very sure of what you're purchasing as they charge a 10 percent restocking fee for returned merchandise if you provide an original receipt.
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October 2021 by Matt Fraser
Knowable help with my boiler parts needs ! I'm sure the new counter help learned along with me.
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September 2021 by SlimmDa KID
Rude owners, especially the teenager who works behind the desk. Very expensive for softener salt, do not give them your service or time, go to Beauchamp Water Treatment Solutions for a better customer experience and better pricing.
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August 2021 by Mike Pohl
Staff is always helpful and ready to greet you with a smile when you come in.
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June 2021 by Jeff T.
Rating started much higher, as they were quite helpful helping assemble the parts list for my basement ducting job, but I found a simpler approach and returned many parts with receipt. They refused to take back two duct sections they they sold me and loaded into my truck, effectively calling me a liar that I didn't buy from them. I don't appreciate that and will take my business away from this local shop. They are old school. I was not experienced with ducting and trusted them. If you know what you need and don't need the return flexibility that has a 10% fee, they may be a better fit
