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February 2024 by Steve Platis
Needed to get goldfish and live crickets. The staff was very attentive and helpful. The store very organized. Will visit here again.?
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February 2024 by DecayedFrost
It was ight, cute fish
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February 2024 by Linda Deering
I was very happy with the price of the litter
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January 2024 by Cassie Bassett
Emily was the absolute best! Amazing customer service and so sweet! ? recommend the Brighton location. Great deals, clean store and an awesome staff!
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December 2023 by Margaret Wilson
Love going to the mall.They have everything youNeed there.
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December 2023 by Gwen Tunis
This is a gun pet store. So much to offer our beloved pets.
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December 2023 by Ashton Nietzke
Left very disappointed after spending over 25 minutes waiting for 2 different employees to try and catch the fish I wanted to purchase. Finally gave up on the last fish, since neither of them was capable of doing so, and both were confused about basic husbandry for the animals they sold and how to catch a fish out of a small cube.The discussion between them about the dead bag of fish that had been left rotting all day long certainly isn't a good way to make a customer feel like they're making the right decision purchasing fish at the store, and then telling the customer, "sorry we've been busy tonight and there are still people in the store 5 minutes after close" while checking them out is also pretty rude, especially when you're the customer and would have been out of the store with plenty of time if the 2 employees had been capable of doing their job.Very disappointing for a pet store, especially one that somewhat regularly advertises their saltwater selection in the local aquarium groups on Facebook.
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December 2023 by Janaia Malkowski
The groomers here at the grooming station are so nice and always do a great job.
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November 2023 by Monte Hartwell
AGAIN an online order is canceled due to inventory error. How hard can it be to keep accurate inventory when everything is barcoded and tied to the inventory system. You place an order based on stock of a particular location, and after they have your money they cancel the order and your money stays in their account preventing you from going elsewhere. Complete waste of time and resorces. Never using them again.
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October 2023 by Janelle Wojciechowski
Made an appointment for my dog. Groomer took a look at my dog and stated he his razor would not go through the matt on his back legs and ears. I stated there was not matts on his ears. He stated he should go to the vet. I stated the first time he was groomed when he was a pup he was matted and shaved down. The manager in grooming stepped out stated he needs to go to the vet to be groomed. Funny that night I bought a grooming kit on Amazon and in 3 swipes it went through with no problem!! I did 3 swipes because I was shaving him down. Yet they claim they could not shave him??? It was not matted just compressed from laying on it. This was pure laziness on there part.
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August 2023 by Crystal Castle
They always have a great selection of high quality foods and my cat is a picky eater so I enjoy being able to get everything I need at one place.
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August 2023 by Kevin Terry (Go Blue)
Great experiences at Petco Grooming! They care about your pet and are always accomodating. We are always delighted by the service we receive. Thank You!!
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August 2023 by Kevin Terry
Great experiences at Petco Grooming! They care about your pet and are always accomodating. We are always delighted by the service we receive. Thank You!!
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August 2023 by Marilyn Pleiness
I spent almost 100.00 dollars, when I ask the clerk about the 10 percent offered to online customers, if you spend 50.00 or more. I think it's unfair to offer deals to customers, that choose to put you out of business. When customers come into the store they usually buy more than they came in to buy and that's the people who don't get the deals. I am not an online customers and like to see what I am buying. The clerk was very nice. I am not complaining about her. I just think it is unfair to want customers to buy online and not come to your store. I think all deals should be offered to all customers, if people don't come into the store you will be soon closing your doors, just like everyone else in the shopping center. I hope this helps you think about your customers who come and take time to visit the store and buy more than they would online.
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August 2023 by Shelly Politte
Excellent selection of cat products and very friendly customer service.
