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February 2024 by Payton Charles
Kaitlyn helped me more than ANY tax consultant I’ve ever had. She took so much stress off for me and my small business, and she is extremely responsive and organized everything so well for me this year. If you need a tax person THIS IS YOUR GIRL!!
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April 2023 by Debbie Masse
Efficient, timely, a pleasure to have as a CPA
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March 2023 by ADAM SCHLECTER
Kaitlyn-Incredibly professional, knowledgeable and caring! You want the best…she is. Thank you so much for your help, professionalism and care!Simply the best!Schlecter
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February 2023 by Alison Demetrakeas, PA-C
Kaitlyn has been the accountant for my small business for about 3 years now. She has been wonderful with helping me navigate taxes, payroll and bookkeeping. She also prepares our personal taxes. She is responsive and always goes the extra mile. I would (and do) recommend her to anyone looking for accounting services.
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February 2023 by Charing Bostic
They have made my life better! Trustworthy and compassionate!
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May 2022 by Patrick Morris
I normally use TurboTax, but chose this service because of divorce. Kaitlyn was professional and friendly. I will continue to use this company in the future, instead of TT, because it saved me hours of time and hassle. Their current rate is $300-$450, filing jointly with standard deduction. Also, there’s comfort in knowing an accountant is filing my taxes
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May 2022 by Rob Johnson
Kaitlyn and the team did a phenomenal job and had a quick turnaround. They were strategic and measured. I appreciate their diligence and would gladly recommend them to anyone. ⭐️⭐️⭐️⭐️⭐️
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February 2021 by Dan Bonello
Have been using them for years and they are great.
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February 2021 by Rachel Lenneman
They are so knowledgeable and helpful!
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January 2021 by Sheryl James
Pfeffer, Hanniford &Palka is a fantastic firm! As a recent widow, i needed a lot of help, and I couldn't have found more efficient or kind people, Kaitlyn in particular. Don't hesitate to consult them!
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November 2020 by Shelby Young
This is my first time using this company for my taxes, and I have been satisfied in what they have been able to do for me. They answer the phone quickly and a person helping you with your taxes have been friendly and have been able to answer all my questions. Highly recommended and will be using them again. :)
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September 2020 by HB S.
No one better than Ken Palka for your taxes. Consummate professional and true gentleman. Our firm has greatly benefited from his expertise for years and am very thankful to have his as our CPA.
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June 2020 by Danielle M.
Kristen Pfeffer does our taxes every year and has been doing so for a number of years. She is very responsive and knowledgeable on do many levels. As an entrepreneur with businesses in multiple states, my taxes are very complicated and Kristen always knows how to handle it. I'm always impressed with her expertise.
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May 2020 by Sarah C.
So I was recommended by my boyfriend who has Pat do his and his parents taxes every year. I'm not sure if Pat is more available for them because they are one of his bigger accounts, but Pat has been very unresponsive to me. There have been multiple emails sent that he doesn't reply to, so I have to call him in order to get a response. He also charged my boyfriend $50 for my services and charged me $200. But to not respond to my emails for days and even weeks is so unprofessional. When I sent Pat my tax information he did get my taxes done very quickly. However, after he sent me a copy to review I sent him an email back asking if he could refile with my tuition expenses. He ignored this email for weeks to the point where I was worried about not getting the stimulus check if I didn't sign the form and send it back to him. I got my refund back and it was much lower than Turbo Tax estimated them to be (plus it would've been FREE to file with turbo tax). I then called him to ask if he could refile them with my tuition expenses. He agreed to do this two weeks ago and upon me calling me he said he had filed the return. I emailed him after asking if he could send a copy of the return so that I can enter my information into the IRS website to see when I can expect my return and it's been almost a week with no response when I know he's been in contact with my boyfriends parents within the past few days. Even though Pat completed my taxes very quickly, I will not be filing with him again because of the slow response time and inability to get a timely refund of the amount I expected based on my salary and expenses in 2019.
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February 2020 by Doug Smith
Used this firm for over a decade. Not overly complex taxes, but I dint want to weed through them. Reviewed in depth each year and I'm confident in their work.