-
March 2024 by Beth OSullivan
I sense that my previous complaint has resulted in me being unfairly targeted. I raised concerns about cleanliness during my last visit and faced difficulties with my photo ID. Then, someone began cleaning the treadmills directly beside me, despite numerous other vacant machines being available. Today's experience was particularly unpleasant as I was told not to use my phone. It's disheartening to witness inconsistent treatment among members.
-
March 2024 by Hall Hancock
Been a member here for years, and decided recently to become a black card member, specifically for tanning during winter. Unfortunately, they do not change their bulbs often, resulting in not much of a tan. I wish they would be more attentive with this.
-
March 2024 by Russell LaLonde
Clean, affordable, great equipment, great hours, clean restrooms and friendly staff. 5 stars.
-
March 2024 by Kelly Gibson
After breaking both of my legs in an accident, I called PF Brighton, MI to cancel or suspend my membership. They said I had to cancel in person, but since I was bedridden, they would make an exception. I checked the app and it appeared I had been cancelled. 16 months later I discover they never cancelled me and have been charging me $22/mo all this time. The Manager will not return my calls even though I have been extremely kind and patient. The desk guy said the Manager will not refund me! I showed them pics of me in the ambulance/hospital etc. They do not care. Taking $350 from an incapacitated person. SHAMEFUL!!I went in to the gym to officially CANCEL and asked for the Manager. The Manager did not come to the desk. Later he had the desk guy call to tell me they will not refund any money to me. I asked to speak to Manager yet again. He never called me and I expect he never will. I was sweet, respectful and patient with the guys at the desk, so I don’t understand why the Manager is avoiding me.
-
March 2024 by Terry M
I dropped my ear piece underneath the treadmill and Anthony on sunday afternoon shift lifted up the treadmill and helped me retrieve it. KUDOS to him and GIVE HIM A RAISE!!!
-
February 2024 by Seana Skrent
Great staff, always clean. A few machines need some WD40 and could use a few more machines of certain types. Water fountain needs new filter.
-
February 2024 by Amanda
They need new stair steppers instead of just “fixing” them, and they need more than 4. It’s not nearly enough for the amount of people that go in there. The weight machines also need to be replaced. some are so off centered and or crooked. The wait time on machines being fixed is also too long. When there is only one other duplicate (sometimes) of each machine it leaves not many options when the gym is busy.
-
February 2024 by DecayedFrost
Getting swoll
-
February 2024 by Aaron Hoffmann
The gym is clean and the people are nice.
-
February 2024 by Laura Barman
The gym seems to be busy even when they say on the app that they are not. It may be because it's not as big as other ones. They don't have some of the equipment i've found and liked at other Plantet fitnesses, and their red light machine is older and doesn't work as well. They told me they would be getting some new equipment in the summer.
-
February 2024 by NicholasDu4
This place is awesome ??
-
February 2024 by Leane Culver
There are only 4 smith machines, which are always being used. I have the black card and have used many pf in my travels. The Brighton location is the only one that has ever charged me $1.00 for the eye sticker protectors for tanning. Alarmed, as this is my home club. I think I’ll change my home club to just for that.
-
February 2024 by charles young
Absolutely the best and cleanest environment, always someone cleaning and smiling.
-
January 2024 by Reviewer P
Mike R. was amazing today when I brought some concerns about the use of the 30 minute circuit by other gym goers (it is not a resting area, gym goers…it is for people utilizing the circuit!!) and was the ONLY manager of the four planet fitness’ in the area (about 30 mile radius) to take my concerns seriously.Thank you!
-
January 2024 by Daryl Murray
Had a great visit and workout here today, The staff was very helpful and polite! Will be back!