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April 2024 by Thomas Shopp
My wife and I came in the other night for dinner and I wasn't very happy with the kids that worked that shift. It was around 6pm and we had to ring the bell for service. That seemed to annoy the girl who came out and took our order. I felt very unwelcome by her. By the time we got our food she was already gone so I couldn't ask her her name so I asked for the manager name and a young man told me it was Alex and when I realized it was her I was astonished, how could someone like her be a manager of customer service honesty? She does not deserve that position. The food was great no complaints there.
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April 2024 by Diane Gregor
Great sandwiches. Friendly staff. great live acoustic music last Sunday.
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March 2024 by Brian
I go to potbelly often, in multiple locations. This one has consistently given undercooked/barely toasted subs and leaves out multiple items. Idk how to express the disappointment in bashing your favorite sub place. I could eat here every day. But not this location. Thanks for the soggy subs with half the ingredients.
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March 2024 by Bella Kiera
Me and my family came in on Saturday. It was very warm and welcoming. This was the first time at Potbelly and it was a 10/10. We had the avo turkey, turkey and Swiss and the Italian. Highly recommend all three.
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March 2024 by Eric Hord
Over priced. But the worst part is the service.
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February 2024 by Jessica Walker
The sandwich I got was great, would have been greater if there wasn't a hair in my sandwich.
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February 2024 by Chuck Brodie
Nice, clean restaurant with polite staff.
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September 2023 by Brian Taipale
Just stood at the counter for 5mins while everyone was in the back socializing. Still no one at the counter while I write this sitting in my car looking thru the window.
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August 2023 by Mark Beechy
Lousy, I was there at 8:45 PM and they refused to make me a shake!
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July 2023 by Amanda Hale
Great sandwiches, friendly staffVegetarian options: They have a few salad choices
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June 2023 by Pam R.
We were very disappointed in everything we ordered here. Sandwiches were skimpy and didn't have a lot of flavor. Milkshake was crazy overpriced for the tiniest shake I've ever received (smaller than a Wendy's Jr Frosty). The chili was non-existent, my fault for not going through the whole order - don't do the grab and go online order!
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May 2023 by Chris DeNeen
If you're going to close early then why do you accept Door dash orders??? Placed the order and got the text stating Potbelly confirmed my order. 1 hour later I get a text stating the order was cancelled because the atote is closed and the driver sends me a picture of a sign on the door stating they closed early.
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May 2023 by Andrew Rushlow
I’m not really crazy about this place but I was hungry so I stopped in for a bite. It meats all my criteria. Staff is friendly and fast and the place from top to bottom is clean as can be. And clearly well managed. The restroom even has a employee check list for cleaning the bathroom throughout the day. This place will get a 5 ⭐️ good job guys
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May 2023 by Judith Jaukkuri
What you see in the pictures is not necessarily what you get. My husband's cubano original was okay. My vegetarian was supposed to have avocado but there was none on the sandwich when I got it home. There was very little cheese and adequate lettuce and tomatoes. My sandwich had about 4 bites of adequate filling inside. It was very disappointing. Both buns tasted stale. The staff was very friendly but we will not be going back any time soon. There are much better sandwiches in town.
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May 2023 by Rachael V.
We were there with a group of nine last Thursday at 6. There were three workers behind the counter. It took 25 minutes to get the subs and another five to get the last of the shakes. Shakes were runny. Sandwiches were missing toppings asked for or had toppings not asked for. It appeared that one of the three employees did all the work while the other two stood around behind the counter.