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August 2023 by Terry Asbel
Kym was very polite, understanding, and compassionate while helping me find a pair of boots, I'll admit I'm rather stubborn but she was very helpful despite me being persistent. 10/10 will definitely be back
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August 2023 by Quinton Wilson
Go here for my boots through work. Great help and awesome service.
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July 2023 by Leigh Ann Winters
The guy rushed me, the shoes are 2-3 sizes too big and didn't offer to order the size I actually needed.... ?
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June 2023 by Bruce Russell
Great service. Friendly staff. Shoes in my size we’re in stock and fit comfortably. Thank you.
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April 2023 by Bradley Depman
Ben is super knowledgeable and friendly. He hooked me up with the proper footwear for my landscape company.
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April 2023 by Ashley
Thank~you again Ian!! I recommend him if you are able to have his help the one day of the week he comes to this location. I just wanted to do a shout out again for him for his excellent, outstanding and such kind service he definitely made it a 5 star experience!
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March 2023 by Underdog Underdog
Read all past reviews first, especially the bad ones. Red wing is very expensive, and if they do not give good warranty on there products why am I going to purchase when it does last long.
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February 2023 by Ashton Smith
Ben is the guy if you're looking for someone highly knowledgeable about Red Wing products and who cares for the customers.I walked into the store needing new work boots and met Ben. He gave me his informed opinions on what boot was most suited for me. He knew everything about every boot in the store, explaining all the pros and cons of almost all boots. I purchased the boot style he recommended, but later that day, I realized it was slightly too big. I called the store, and Ben said that the size I needed was sadly sold out. Just by his voice, I could tell he felt terrible and wanted to help as much as possible, though he couldn't because the next restock of those boots was 7-10 days. I decided to wait for the next restock and keep wearing my old boots. The next day Ben surprisingly called me, informing me that he had the size in stock. I was slightly confused, given he said he wouldn't have the boot for over a week. Then he informed me that he drove to a different store on his own time and grabbed the right size just for me. This was the most outstanding customer service I have ever experienced. I was shocked that Ben took the time out of his day to help a customer. Give this man a raise; he deserves it.You have now earned a lifelong Red Wing customer thanks to Ben.Thanks again Ben!!!
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February 2023 by MrsRubGrub
Shopkeeper Ben knew what he was talking about. Extremely knowledgeable about his products and honest about their strengths and weaknesses. Overall great service and fair prices for a quality product. Also Ben is surprising funny
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January 2023 by Kelley Baptist
Very helpful, and knowledgeable staff, nice selection of footwear. I brought in a pair of work boots for repairs. Boots I bought here 7 years ago! They have been a great pair of boots and I cannot find a suitable replacement. Hopefully they can be re stitched and can get many more years out of them.
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December 2022 by Chad s
Went in to buy construction work boots. Ben was the only salesperson working. I told him the features and characteristics needed. Ben measured me up recommended a boot, tried it on and the fit and feel was exactly what I wanted. Ben is very knowledgeable and I recommend Redwing work boots as well as the Brighton location and Ben.. Thanks Ben !!
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December 2022 by Patrick Hagerty
$260 boots split at both toes after 6 months. Company offered no help, come to find out you buy redwings for the name not for work! Buy carhartt
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December 2022 by Alexander P
You get what you pay for. Great service from Ben and the ladies who were working. Forget online shopping, do yourself a favor and get it done right the first time by visiting these guys. Great products and great experience.
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November 2022 by Chris Green
Had a very good experience there, they were very helpful, can't remember the females name that helped me out, she was excellent what she was doing and was very nice
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August 2022 by Anastasia Riley
Went in to get my brother his first pair of work boots and the experience was beyond amazing. Kim was so kind and went over and above to help him find the right shoe. We were skeptical of coming in because we had terrible experience at other locations but we will for sure be coming back to the Brighton location. Thank you Kim for such a wonderful experience!
