Running Lab is a highly regarded running store known for its exceptional customer service and knowledgeable staff. The team takes the time to help customers select the right shoes for their specific needs, offering personalized service without any pressure to buy. The store features a treadmill that allows customers to analyze their gait and a device to scan feet for the best fit. Many reviews highlight the inviting atmosphere and the strong sense of community, with events that are well-attended by local runners. Customers have praised the expertise and friendliness of the staff, mentioning their experiences of purchasing multiple pairs of shoes and accessories over the years. The online customer service is also noted for its efficiency, with fast shipping that surpasses expectations. Overall, Running Lab is recommended for both beginners and seasoned runners, providing quality products and a supportive environment.
Nick was awesome! Very patient and kind. Helped me pick out the right pairs of shoes for my lifestyle. I didn’t feel any sort of sales pressure, he was very genuine.
June 2024
Awesome Experience - Technically sound, Very knowledgeable. Engaging, Friendly, Super nice store, No pressure to buy, will definitely be back.... and paid no more here for my shoes than I would have at stores with lesser service and trustworthiness.
May 2024
Ordered Brooks shoes online from Running Lab. Good selection, easy order process and shoes arrived quickly!
