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March 2024 by Stephanie W.
I'm handicapped. Never had a Manger tell me to park elsewhere when the lot is basically full with employees cars. No cars park in the back cuz he band them from parking there. He also stated that he has No respect for seniors! Seniors give much money and time here. IM DONE WILL NOT BE BACK. RUDE MANAGEMENT ALONG with cashier C....
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February 2024 by Terri Marsh
Would not be so bad if you didn't have to wait for 40 minutes in a line because they only have one cashier at 6:30 pm in the evening. I already put back three things just standing waiting in line I think I should have put them all back.
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January 2024 by deborah Dean
Slow long line for donations and prices are now many times the same as retail.
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January 2024 by Mac Zero
All donations but they have up marked everything so much over the last year or so for free donations.
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December 2023 by Jessica Walker
One of the biggest Salvation Army's I've ever been in. They're also one of the cleanest and most organized. If it wasn't a half hour away from home, I'd be there more often. Also would be kinda nice if they had a restroom. Didn't see one in here.
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December 2023 by Buffy L.
I have found the store clean and well stocked with quality goods. I always find something unique and special. By far, the best store in the area.
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November 2023 by Rebecca Smith
This place is SOOOO slow accepting donations. The line is always long and they take forever. You are supposed to stay in your car and just let them law around in your trunk while they move at a snails pace. I prefer the mission of Salvation Army to that of goodwill but I would definitely go to goodwill instead if there were one nearby just because it’s so much more efficient. Disappointing.
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November 2023 by Sean K
Lots of parking, well seen from Grand River, good selection of donated goods
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October 2023 by Michael Angell
Collection process is dissappointing - I fully support the mission and effort of the Salvation Army. I am sure that the majority of their volunteers are dedicated servants. However, there needs to be a change in policy for the receipt of donated goods. I dropped off two boxes of items, donated by my daughter, only to witness one of them being dumped in garbage by the silent and frowning volunteer who took them from the vehicle. We are all capable of throwing things away at home. We do not need to take the effort, time and expense, of driving them to your location, waiting 20 minutes in the driveway to witness them being discarded. I am glad my daughter (whose items these were) didn't witness the same. Being a volunteer for another organization, I am aware that not all items are usable/saleable, but there are better choices: 1) politely refuse to accept the donation and suggest another needy organization or 2) discard the items later, out of the sight of the public. Thank you.
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October 2023 by Greg Chilcote
They have a lot of high end clothes at rock bottom prices. There are so many items in here it can be hard to decide what to get. Going in here I'm like a kid in a candy store. Lol
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October 2023 by Diane Bockhausen
Rejected donation. Waited in line 25 minutes while the single unloader at the donation center went through every bag and box in the cars in front of me. I had 3 pairs of cross country skiis with boots and poles. It is October. They told me to come back when the snow falls.
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September 2023 by Mitchell Amman
I hate to send stuff to the landfill but I just can’t deal with these people anymore. I think they intentionally unload donations slowly so people will just leave. Last time the guy said he couldn’t take my “ladders”. I said they were foldable bar stools (from IKEA). He still said no. It’s just not worth the aggravation every time.
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July 2023 by Emily Smith
Decent selection of items but most things are overpriced. Some items from Kohls or Old Navy marked up to $20 just because they have tags. I occasionally find reasonably priced items of interest but that is a rarity. How does high pricing help the community when you as a store get your donations for free?
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July 2023 by Julie Davis
Love this store. SO many lovely items. Clothes are great. Torrd jeans. Tops, t-shirts. Shoes and some decent purses.
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July 2023 by Fran W
Always pleasant and helpful folks at the drop off site!Great priced items inside as well!