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February 2024 by Dave and Shelly Martin
What a clown show. The employee working was quite rude, and could care less about customers needs. I went in to get a trailer, and there was one customer in front of me that had a problem. I was told that I might as well "have a seat, this is going to be awhile" and that it might be 15-30 minutes to get it settled. I would expect to be helped first in this scenario and then return to the problem customer instead of a complete waste of my time.
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September 2023 by Rodney Conway
Extremely rude Both at pick up and during the Rental There are other u hauls
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September 2023 by David Damusis
Good friendly service. Rented UHauls here.
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July 2023 by Anne-Marie A
They carried the moving boxes that I needed. Great service!
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May 2022 by daniel krebs
Didn't offer what I stopped for.Yet he advised on where I could find it.
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August 2021 by Rick Teeter22
Excellent service, Dave was real great, had a couple of small issues and he took care of them quickly and with no hassle.
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September 2020 by Amanda Poore
Showed up an hour early and they totally took care of us. Friend service made us happy campers.
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February 2020 by Danielle Booms
This was our first experience in years hauling a trailer of any kind, so I was a little worried about how it would go. It was super easy to make a reservation and pick up the trailer, and two staff members came out to make sure the trailer was hooked up correctly and answer any questions we had.
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September 2019 by Ethan Tinsley
Not sure if it's this location or the other Brighton location, but make sure you have Josh Barker he will take care of you! Gave me a great deal and has the best customer service!
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February 2018 by Jean Dedes
Super fast in and out great place.
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October 2017 by No More Nasa
Complete rip off, tried chargin me for truck cleaning for no reason. Had to get money back from my bank...Avoid these people at all costs
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October 2017 by Jeff R.
We rented a truck from the Madison Heights store which was fine. Dropped it off to this location and was called and told that the truck was dirty and were being charged. This was not the case. These people have been doing this to many others as well, check BBB Avoid them for any reason, they are complete scammers. Totally rude over the phone as well
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June 2017 by Steve Killen
What a joke I reserved a truck for Saturday go out to get it and they tell me I never reserved it they have my credit card number and everything....stay away!!!
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June 2016 by Chuck Hansen
Very nice and helpful even changed the hitch ball on my car to the one the trailer needed.
