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October 2023 by Lorri Parks
We went into transfer some money into a CD, as they have very competitive rates (11 month 5.39%). We also opened up another account to access our money easier.The teller was very helpful and put us in the queue to speak to one of the folks in the offices to set up both of these needs. It took about half hour to get these two items taken care of, but they walked through the process including online access and text alerts.
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July 2023 by Scott Menser
Does anyone here know how to answer a phone?
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June 2023 by Jim Murphy
Great service
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May 2023 by Lisa Wilson
Staff is very friendly, helpful and knowledgeable!
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April 2022 by Carmen Knick
Horrible customer service, no one ever calls you back, they make a lot of promises to sell products with little follow through on service.Obviously by the 3 star rating I'm not alone with this dissatisfaction.
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July 2021 by William Norton
We have been with many banks over the years business & personal and we have tried them all. Some good, some OK some absolutely horrible. While changing banks can be a pain we made the move of our business & personal accounts to Huntington Bank of Brooklyn. I can say the experience so far has been wonderful. The staff is so polite and helpful. The transition was effortless to say the least and the personal touch has been great! Pleasantly surprised at how a larger bank can give a small hometown service. Thank you Huntington Bank of Brooklyn for the great service!
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June 2021 by Ann Arbor
Your not letting the bank make any money?We made an extra payment on our Auto loan. The cashier mentioned we were not letting the bank make money on our loan. We were a little insulted that she thought we shouldn't take advantage of saving ourselves a little money. This was the same attitude TCF Bank had too, now they are merging with Huntington.So, we decided to refinance our loan with a credit union with a 2 point lower interest rate (and this is no exaggeration).
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June 2021 by Justin Smith
People are very nice there. but they really don’t do their job.I told them to close my account. They didn’t n.now I own Ton of late fees they don’t wanna work with you.
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March 2021 by Marissa Shoemaker
My fiancé left his card from a different bank in the machine, called them and left a message stating he will come pick it up in the morning. When he called the lady told him they shredded it first thing in the morning. Now he has 0 access to his money due to that being the only way to get money from his account. Will NEVER use this bank again. He is also cancelling his account through them.
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October 2020 by Sherri Johnson
love my bank
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August 2020 by Tim S
Friendly and Fast service
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June 2020 by Andrew Every
This bank accused me of buying something on line and argued with me that the missing money out of my account was my fault I will never trust this bank or do business with them again.
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April 2020 by Sherry Felkey
This is the best bank I've ever had
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May 2019 by Douglas Holcomb
Great bank and the employees are always helpful and friendly.
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July 2018 by Todd Long
The employees at this location are courteous, professional and caring.