-
October 2023 by Joe Downing
Just took care of business. Very friendly and fast.
-
September 2023 by Karla Fatima Morales
Worse branch ever. One of the managers named Spring was absolutely rude. I just don’t understand how these people work in customer service if they are not willing to gladly help others.
-
August 2023 by Anna Perez
Just had Alejandra and she was of NO HELP, customer service Sucks
-
May 2023 by Savanna P.
Love this branch! The tellers are so friendly and amazing! I live in downtown Detroit and will drive here for my banking needs lol!
-
March 2023 by Gene Ferguson
I had an issue with a credit card payment. They helped me greatly without an appointment. I was very pleased.
-
March 2023 by Therisa Lane
SINCE WHEN DOES A BANK!! NOT TAKE A DEPOSIT OF CASH!!!!! BUT THEY HANDLE CASH EVERY DAY!
-
October 2022 by Sarah Lincoln
ATM is never working. There used to be 2 ATMs they removed one of them and now the only one is never working.
-
August 2022 by John Hamilton
Impossible to get a rep at my local Chase Bank in woodhaven. Would like to talk to....ANYBODY.... with a simple question. Impossible.. Can't do it. They tell you they're too busy call back later, that's what the recording says time after time after time..
-
August 2022 by Diana Antonucci
It is absolutely impossible to reach anyone at the branch. Even if you go through the national number, you still end up with a recording that says they are too busy to talk to you and you should call back later! Over, and over, and over, for days………
-
August 2022 by james Austin
Atm is down 24-7 probably easier to avoid this one
-
July 2022 by Ronnie Prillwitz
I asked to schedule an appointment to get important documents notarized the following week. I was told that an appointment was not necessary. I show up on the day I need time sensitive documents notarized and I get turned away because the representatives that can notarize are busy that day. I was then told I should have made an appointment.
-
June 2022 by Jennifer ODriscoll
Horrible bank.only location near me and they close at 5 and now of the ATMa work. On a Friday!!! Thinking about pulling my accounts.
-
June 2022 by Jennifer Marie
This location is terrible. On a Friday they are close and the ATMs don’t work.
-
June 2022 by Jason Moravcik
Customer service at this location sucks. I genuinely think Chase should close this branch. Love Chase ...but this branch need some mentoring.
-
January 2022 by Owen K
Extremely poor customer service. Went in to open a business account but told I need to call and make an appointment. Have called several times over several days but, they don’t answer phone and it forwards to a call center. They are trying to get away from dealing with a human.
