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September 2023 by Christopher C.
How about no stars,kroger should close this particular store because its horribly outdated and its never staffed,the produce is always brown and never fresh looking and they never have cash registers open its always self checkout which I don't mind for a couple of things but not a whole cart of stuff,what ever happened to customer service
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June 2023 by Ken S.
Kroger had their ribs on sale, buy one get one free. I found the four cheapest ones, continued shopping, and proceeded to the self checkout. When I rang up my order, the ribs didn't ring up with the buy one get one free sale, so I asked for help. The cashier came over and then went to get someone to help. An employee came up and said that the ribs were priced wrong and took my ribs. I have shopped at this Kroger for 20 years,spending 10"s of thousands of dollars, and I will not spend another dime there due to this employee and $20 to 30 dollars.
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January 2023 by Keith D.
Lately Kroger has been on point with the services provided. The staff is always near to help you if need be. The bacon has been very tasty. I buy it bulk. This store is always clean!!!
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September 2022 by luvme23
Kroger is always GOOD!!! Store is clean and always stocked!
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August 2022 by Jen Jen
Be careful going here while black and buying milk for your baby. A female name Robin in there that works at customer service will try to accuse you of stealing because she doesn't know how to read a receipt that's saying it was paid with two separate payment despite of how many years she's be working there smh.
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February 2022 by Audrey Ridgell
Love that this Kroger store has remodeled. I thought purchasing the space next door three years ago, formally Hallmark, Kroger was expanding and the space is still unoccupied. Please could someone take the expired dairy products off the shelf and inform your employees to wash their hands and wear gloves when handling raw meat behind the counter. Thank you so kindly
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February 2022 by Ann G
Never In my life has happen . I went though self checkout bought some veggies . Got cash back 40 dollars . The machine never gave my money so I went main register . She looked at me like I was lying . Then called manger then manger told I have wait till tomorrow they have count the self machine . I never heard such hoooey … I just pray they call tomorrow row saying they got my 40 dollars . I will never get cash back again this store . There protocol is by far worst I ever heard . They got cameras on self checkout to see if I got money or not . I’m very dissatisfied with customer service . I’m not going to steal 40 dollars ???. It’s not my fault there machines don’t put on money All girl said to me we filled the machine ???… I have feeling going have contact my bank . Somebody must stole my money . I followed manger per request to wait next morning they count the machine . Well it turns out machine was even . Ethier one employee took it or person after me got cash back andbgiff got mine as well . I will never leave next time again .. they have check machine . I lost 40 dollars least I’m blessed it was small amount but lesson learned I will never shop at this Kroger or get cash back at any Kroger . My bank would not give me credit due to cash back . So it was lesson learn but this location Kroger lost my business!!!!!!.
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February 2022 by Lawrence Behm
This Kroger isn't the best by far but it has some nice employees that you can tell really put their hearts into the job to try and make the place a little better, It's about every weekend I come here to get fresh shrimp and find the young lady at the counter with the cow hat is very nice and helpful, she always takes the time to explains things which is appreciated in my old age.
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February 2022 by Alex Smith
This place is a joke. Disgusting. Never have carts. Never have stocked shelves. Lanes are never open and you wait in line for over 30 minutes every time. Awful employees. I give up on this joke of a company Ill drive the extra minute down the road to shop at Meijer.
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February 2022 by Jennifer Alexander
Use to be alright... now it's one of the worst places to shop! I Don't know what's going on with this Kroger but they literally have the most rude people working I don't know if they're going out of business but they havn't had barely anything in stock for months now and never have any registers open and they only keep one side of self check out open and the lines are insane, this place here in Brownstown is ridiculous won't be going here anymore!
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December 2021 by Robin E
By far the grossest store I've been to in a long time.The employees looked strung out and are very unprofessional. I'm glad my children weren't with me.Now let's talk about the cleanliness, or lack of. The store was filthy. I mean gross. I was so hesitant to even put my groceries on the belt.. Shame on the manager for allowing the store to get like that.I will not shop here again in the future.
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November 2021 by Shirleyanne Jackson
Wonderful experience got to checkoutAnd wow had small basket to avoidOver shopping but Kroger’s wonderfulCashier and bagger actually went overAnd beyond to assist me getting allMy basket onto counter. Great job foundEverything I needed and more Love youKroger!
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November 2021 by James Davis
Another bad experience again! No staff and the ones that were there looked likeZombies. Perfect for Holloween. Only 2 check outs open, and people lined up down the isle. Self checkout, card only? I am done with this store!
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November 2021 by Melinda Holland
Worker well was and just have to say it said when cashier's are yelling at the customer like children and they are grown and than telling them to go. Also when they get away with it lol Soo sad.. then you have the young ones who talks about their problems to the customer and then using unappropriate words.. Hello customers have a bad day to they would like to be heard. Plus there's more people to help bag upstairs lol I give it up to the ones that do care in this place and good bless.....
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November 2021 by Carol Laurell
I would give this store a 0 if I could. Come here at 6:30am and after shopping they can't take cash. Store opens at 6:00am not 6:30am. Very Unprofessional and rude.